Sales Specialist

Company Description Yumwoof is a fast-growing, Austin-based company on a mission to extend the healthspan of dogs through real, minimally processed food. The team crafts gently air-dried dog food using clean, functional ingredients and science-backed formulations to support whole-body health. Yumwoof’s recipes are designed to improve digestion, energy, skin, coat, and long-term wellness without fillers or low-quality components common in traditional kibble. The company blends modern nutrition science with high-quality sourcing and a simple philosophy: real food, made better. Yumwoof seeks thoughtful, driven team members who value health, transparency, and making a meaningful impact on dogs’ lives.

Role Description The Sales Specialist is a full-time, remote role responsible for driving revenue growth and building strong relationships with new and existing customers. Day-to-day activities include managing inbound and outbound sales inquiries, presenting product benefits, and guiding customers through the purchasing process. The Sales Specialist will educate pet parents and retail partners on Yumwoof’s products, respond to questions, and provide high-quality customer service. This role will collaborate with marketing and operations teams to support promotions, gather feedback, and optimize sales processes. The Sales Specialist will also track sales performance, maintain accurate records in CRM tools, and contribute to training materials that help scale the sales function.

Qualifications

• Strong Communication and Customer Service skills to engage customers, explain product benefits clearly, and resolve issues professionally.
• Demonstrated Sales experience, including consultative selling, lead follow-up, and closing new business.
• Background in Training and Sales Management or team leadership, with the ability to support onboarding and guide best practices.
• Comfort working in a remote, fast-paced environment with reliable time management, organization, and self-motivation.
• Experience with CRM systems, basic data analysis, and reporting on sales metrics.
• Interest in pet health, nutrition, or consumer packaged goods; prior experience in the pet or wellness industry is a plus.
• Ability to collaborate across teams, adapt to changing priorities, and maintain a customer-focused mindset.