Customer Deployment Specialist Healthcare technology company New York $130k to $150k USD base a year

$130k - $150k

raydar

# About the companyOur client is a healthcare technology company.## The roleRaydar is recruiting for this role on behalf of our client. Own the full client relationship after a sale closes, guiding new accounts through rollout and into steady day-to-day use of a software platform. Serve as the main link between customers and engineers, handling setup, user training and the measurement of results.## What you'll do* **Guide new customers** through launch with frequent hands-on sessions at the start, then regular check-ins across a book of accounts.* Act as the single company voice on large customer meetings that include clinical and executive participants.* Configure connections to customer systems, roll out the platform and teach end users how to work with it.* Convert customer feedback and problems into precise requirements for engineers and keep following up until they are solved.* Measure the value each rollout delivers, flag opportunities to grow accounts and help shape repeatable processes as the company takes on larger customers.## What we're looking for* Roughly 1 to 3 years of professional experience after university, with a year or more in a client-facing implementation, rollout or customer success position where you personally managed the customer relationship.* Background at a young, fast-moving company, with comfort in unclear situations and a habit of creating your own working methods.* Solid technical grounding, including some SQL, and the ability to speak plainly with engineers.* A four-year degree from a highly ranked US university.* A crisp, to-the-point communication style, able to lead a meeting with a large customer group single-handedly.* Living in New York City or ready to move there, working in the office five days each week.* Existing US work authorization.## Bonus points* Hands-on rollout experience with machine learning products, workflow automation or data tooling.## Benefits* Health, dental and vision coverage## Location and work model* New York, NY, United States* On-site, 5 days per week in office* Full-time## Compensation, as the posting describes it* EquityPay$130k to $150kUSD base a year
J-18808-Ljbffr raydar

Vacancy posted 4 days ago

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