Food and Beverage Supervisor

Food & Beverage Supervisor

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

At the Renaissance Newport Beach we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Renaissance Newport Beach can mean for you!

We're looking for a motivated, people ‑ first leader to join our team as a Food & Beverage Supervisor. If you're someone who loves finding solutions, leads by example, and isn't afraid to push past "the way things have always been," you'll fit right in.

In this role, you'll help guide our Food & Beverage team toward both our financial goals and our high standards for guest experience. You'll make sure the operation runs smoothly day ‑ to ‑ day, look for ways to elevate what we're already doing, and support the team in a way that reflects our mission, values, and the Benchmark culture.

If creating great experiences, supporting your team, and improving operations sounds like your kind of work, we'd love to have you with us.

• Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
• Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
• Take ownership of customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
• Assist management with scheduling, labor controls, and other administrative duties
• Assist the Department Manager in the development, implementation and maintenance of service standards
• Ensure food and beverages are being served in a professional and timely manner
• Monitor set up and maintenance of department to ensure all side work is complete
• Interact with guests to ensure a positive guest experience
• Run and monitor the floor during serving periods, ensuring staff have adequate support.
• Deliver on guests' expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs

Physical Requirements:

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

At Renaissance, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

Compensation: $23 - $25

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.