Team Member

Summary of Position:

Increase your chances of an interview by reading the following overview of this role before making an application.
Provide friendly, responsive service to create an exceptional experience for all of our guests. Take orders and prepare all menu items. Cook and prepare a variety of food products including meats, poultry, vegetables, sauces, and other food products using a variety of equipment and utensils.

Benefits:

Flexible schedule

Employee meals

Tip sharing

Duties & Responsibilities:

· Complete opening and closing checklists.

· Prepare a variety of meats, poultry, vegetables and other food items for cooking using a variety of kitchen equipment. This includes (but is not limited to) washing, dicing, cutting, and slicing.

· Maintain appropriate portion control and consistently monitor food levels on the line.

· Understand and comply consistently with our cooking methods, quality standards and rules, policies and procedures.

· Operate pizza oven, assemble pizza boxes, sweep floors, perform closing tasks to company standards and wait on customers, both in person and over the phone.

· Handle, store and rotate all products properly, while maintaining proper food handling, safety, and sanitation standards.

· Maintain a clean and sanitary work and service area including tables, chairs, floors, shelves, walls, oven, and refrigeration equipment.

· Greet customers with enthusiasm and provide friendly, quality customer service.

· Suggestive sell menu items when taking orders at the front counter or over the phone.

· Take food orders from guests; accurately enter orders in our point-of-sale system, which relays orders to the kitchen.

· Accept payment, process credit card charges or make change accurately.

· Handle phone orders with professionalism and accurately collect information needed to complete order.

· Monitor and observe guests’ dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

· Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

· Attend all scheduled employee meetings and brings suggestions for improvement.

· Promptly report equipment and food quality problems to Manager.

· Inform manager-on-duty immediately of product shortages.

· Team Members are required to be in uniform and ready to perform their duties upon clocking in to work their shift.

· Employee will be trained in several operational areas of Pi-Squared Pizza and is expected to perform multiple duties at any given time.

· Perform other related duties as assigned by the manager-on-duty.

Qualifications:

· Previous restaurant experience is preferred, but not required.

· Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

· Be able to work in a standing position for long periods of time (up to 9 hours).

· Be able to reach, bend, stoop and frequently lift up to 50 pounds.

· Have exceptional grooming and hygiene habits.

The ideal candidate will:

· Have the ability to develop positive working relationships with all restaurant employees and work as part of a team by helping others as needed or requested.

· Have the ability to speak clearly and listen attentively to guests and other employees.

· Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments.

· Be able to exhibit a cheerful and helpful attitude, and provide exceptional customer service.

· Be able to adapt to changing customer volume levels with a sense of urgency.

· Have the ability to demonstrate a complete understanding of the menu.

· Be able to follow instructions for recipes and sanitation guidelines.

· Have the ability to be cross-trained in all areas of the kitchen and line.

· Have the ability to communicate in the primary language(s) of the work location. xmvmafu
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