Director of Regulatory & Quality - Hospice

Title: Director of Regulatory & Quality – Hospice Location: Glen Carbon, IL (additional locations not specified) Compensation: $100,000.00 – $120,000.00 Hours: Monday – Friday, 8AM – 5PM EST or CST (40hours per week) Medical Benefits: Health, Vision & Dental; Retirement: 401(K); PTO: 15 days Responsibilities Monitor and plan for improvement in patient satisfaction, rehospitalization, and clinical outcomes as outlined by CMS, joint‑venture, or payor source requirements for contracting. Ensure survey‑readiness and develop plans of correction to meet regulatory requirements for accreditation and licensure. Direct and manage team members for survey preparation and quality initiative activities. Respond to exceptions in performance metrics – clinical outcomes, audit results, compliance directives, and state survey results. Act as a member of the Professional Advisory Committee and/or Governing body. Participate as a member of compliance and policy review committees. Respond to escalations from CMS or state inquiries about patient care. This job description outlines the core priorities of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned as needed to meet business needs. Requirements Licensed healthcare professional required (Registered Nurse or Licensed Practical Nurse) with current, active licensure in good standing. Bachelor’s degree required (or equivalent professional credential/experience); Master’s degree preferred. Minimum of three (3) years of experience in hospice or a comparable healthcare setting. Minimum of 3 years of leadership experience. Demonstrated success in coaching, mentoring, collaborating effectively within a team, and performance management; ability to develop and support high‑performing teams. Strong ability to delegate effectively and empower team members, promoting accountability and a culture of ownership. Proven leadership with the ability to supervise staff and interact tactfully with teams and the community. Strong business and operational management knowledge. Demonstrates strong leadership, critical thinking, and sound decision‑making skills. Excellent verbal and written communication skills. Applies sound clinical judgment and problem‑solving abilities. Maintains a sense of urgency, responsiveness, and attention to detail. Drives operational efficiency and supports business growth. Accurately documents information and maintains confidentiality. Exhibits professionalism, empathy, tact, organization, and accountability. Proficient in Microsoft Office Suite. Certificates, Licenses, Registrations Must have and maintain in good standing professional license, certificate, or registration, as applicable. Physical Demands Regularly required to talk or hear. Regularly required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls, and reach with hands and arms. Frequently lifts and/or moves up to 20 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Work Environment Operates in a clerical office setting with standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines). May travel by automobile and be exposed to changing weather conditions. Graham Healthcare Group is an Equal Opportunity Employer. #J-18808-Ljbffr Kaplan International