Senior Product Manager - FinTech

About Us

At Leap, we're on a mission to transform the home improvement industry - and we want you to be part of that journey. We're proud to be recognized on the Inc. 5000 and Inc. Regionals lists for 5+ consecutive years, reflecting sustained growth driven by innovation, strong execution, and an incredible team. We build technology that helps contractors work smarter, scale faster, and deliver better experiences to their customers.

When you join Leap, you'll work alongside curious minds, bold innovators, and thoughtful risk-takers who care deeply about doing great work - and doing it together. Our culture is transparent, supportive, and grounded in approachable leadership. We actively listen to our employees through semi-annual engagement surveys, maintain a strong eNPS score, and consistently act on feedback to improve what's working and where we can do better. We believe great work happens when people are supported outside of work, which is why we offer comprehensive benefits and wellness resources for you and your family.

Take the Leap today and help shape what's next.

Position Overview

As a Senior Product Manager, FinTech at Leap, you will help build the Unified Strategic Growth Engine that connects historically siloed financial surfaces across CRM, SalesPro, and Subscription Billing to help contractors work smarter and operate more profitably. This role sits at the center of how Leap helps contractors qualify opportunities earlier, deploy sales capacity more effectively, offer financing, and collect payments more efficiently. You will partner closely with the Head of FinTech, and peers in Engineering and Design, to turn that vision into clear product requirements, strong backlog quality, and shipped improvements across qualification, financing, payment capture, invoicing, billing, and collection workflows.

We are looking for AI-first product leaders who stay close to customers, bring clarity to ambiguous problems, and turn large workflow opportunities into smaller releases that can be shipped, validated, and improved over time. We expect senior PMs to use AI to accelerate research synthesis, mock up flows, build prototypes, and quickly validate ideas with customers, while also being hands-on enough to make targeted product changes through engineer-reviewed pull requests where appropriate. Success in this role requires strong product judgment, technical fluency, low ego, and the ability to create shared understanding across business and engineering teams.

Responsibilities

• Partner closely with the Head of FinTech to turn platform vision into clear product requirements, priorities, and execution plans across legacy products, next-generation platform investments, and the workflows that connect them
• Build deep understanding of the moments where qualification, financing, payment, invoicing, and billing most affect rep efficiency, close rate, job size, cash flow, and customer trust
• Maintain regular customer contact through interviews, on-site visits, call reviews, and other direct touchpoints
• Improve backlog quality and issue triage by turning customer needs, business priorities, and technical constraints into clear, well-scoped work for Engineering
• Partner with Engineering and Design to explore, prototype, and ship high-quality experiences across lender flows, payment capture, billing, collection, and related financial workflows
• Use AI and other modern tools to synthesize research, mock up flows, prototype solutions, and validate ideas quickly with customers
• Bring clarity to complex financial and technical logic across embedded payments, multi-lender waterfalls, decisioning rules, APIs, data aggregation, billing logic, and migration paths
• Drive phased migration from legacy payment and financing flows to next-generation platform capabilities, including dependency reduction, workflow continuity, and feature parity across products
• Lead cross-functional work across processor evaluations, partner onboarding, infrastructure migrations, and feature rollouts that require strong coordination across product, engineering, and go-to-market teams
• Identify product and business opportunities to improve approval flow, payment performance, margin, and operational efficiency across Leap's financial experiences
• Identify risks, dependencies, and tradeoffs early, and work across Legal, Finance, Marketing, Sales, and Customer Success to resolve or mitigate them

Qualifications

• Significant product management experience in SaaS, FinTech, or another technology-driven business with complex workflows; experience with embedded payments, multi-lender waterfalls, decisioning systems, other multi-partner financial integrations, or legacy-to-modern platform migrations is preferred, and experience in home improvement, home services, or construction tech is a plus
• Track record of owning a meaningful product area and driving measurable outcomes with high ownership, high standards, and limited direction
• Strong appetite to learn the nuances of the home improvement industry and fintech mechanics
• Strong technical aptitude and fluency, with the ability to reason through APIs, integrations, data aggregation, event logic, rules engines, and complex system behavior, and translate that complexity into clear product requirements and well-prioritized engineering work
• Strong product judgment in ambiguous, fast-moving environments, including the ability to simplify complex workflow problems into iterative releases without losing end-to-end value
• Low-ego collaborator who can influence Engineering, Design, Legal, Finance, and go-to-market partners through clear rationale and strong communication
• Comfort using AI and other modern tools to accelerate research, synthesis, prototyping, and targeted product changes, including functional prototypes and engineer-reviewed pull requests where appropriate

Benefits

We believe in supporting our employees holistically - your health, financial well-being, time to recharge, and overall happiness matter to us. Here's what you can look forward to:

• Affordable Health & Wellness Coverage- comprehensive and competitive benefits package, starting the first of the month following your hire date.
• Invest in Your Future- 401(k) company match to help you build financial security.
• Time to Recharge- We believe time to rest and recharge matters. Leap offers a Flexible Time Off (FTO) policy, 10 paid sick days, and 8 paid company holidays.
• Comprehensive Employee Assistance Program (EAP)- resources to support your mental health, financial well-being, and everyday challenges.
• Exclusive Discounts withLifeMart(via ADP)- save on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more!
• MoveSpringWellness App- stay active and engaged with company step challenges, workout content, meditation tools, and wellness blogs for a healthier you!
• Culture & Team-Building Activities- we love to connect, celebrate, and grow together through team events, fun challenges, and company traditions like our Annual Summit!

Join us and experience a company that truly invests in YOU!

Leap is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business needs.