Front Desk Agent - Evening Shift & Night Auditor

Dorsey Hospitality LLC

Job Description Job Description Front Desk Associate
Job Summary
Runs a nightly Audit- corrects any discrepancies - All shifts - Complete day. Manages the day-to-day responsibilities associated with accommodating guests arrivals, departures and requirements at the main desk of the establishment.
General Accountabilities
Greets, registers and assigns rooms to guests.
Issues room keys or cards.
Answers incoming telephone calls.
Schedules, cancels and confirms reservations.
Transmits and/or receives messages.
Keeps records of occupied and vacant rooms and guests accounts.
Processes payments.
Confers with staff members to assist guests as needed.
Answers inquiries pertaining to hotel services and area attractions.
Handles guest complaints or concerns.
*The company reserves the right to add or change duties at any time.
Job Qualifications
Education: High school diploma or equivalent
Experience: A few months to one year of related experience
Skills
Excellent verbal and written communication Active listening Service orientation Coordination Social perceptiveness
Company Description 61 Room, 3 story hotel located off of I-17 in Camp Verde, AZ. Company Description 61 Room, 3 story hotel located off of I-17 in Camp Verde, AZ.

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Vacancy posted 1 day ago

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