Quality Manager

Job Description

Insight Global is seeking a hands-on Quality Manager to lead the client's site's Quality Management System (QMS) while managing a small quality team and driving continuous improvement initiatives. This is not a purely administrative leadership role—the ideal candidate will be actively engaged on the manufacturing floor, partnering with operations, engineering, and customers to solve quality issues and improve processes.

Day-to-Day Responsibilities:

Lead and develop a small quality team (1 Quality Engineer, 2 Quality Technicians).

Serve as a hands-on leader, spending significant time on the manufacturing floor supporting production and quality initiatives.

Drive quality improvements through root cause analysis, SPC, defect reduction, and continuous improvement efforts.

Act as the primary contact for customer quality concerns, coordinating investigations, corrective actions, and communication.

Lead internal and external audits, including upcoming AS9100 certification activities.

Partner with Operations and Engineering to ensure process compliance, product quality, and successful implementation of quality initiatives.

Support key projects including Zero Defects implementation, quality systems improvements, SPC expansion, and deployment of automated visual inspection technology.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Must-haves:

Bachelor's degree

5+ years of quality experience within a manufacturing, industrial, engineered products or similar environment

1+ year of leadership or supervisory experience

Strong root cause analysis experience using tools such as:

8D, 5 Whys, Fishbone, FMEA, SPC

Experience supporting AS9100, ISO 9001, IATF

Plusses:

ASQ certifications such as:

Certified Quality Manager (CMQ/OE)

Certified Quality Engineer (CQE)

Lean Six Sigma certification.