Customer Service Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
April has been a State Farm agent since 2022, and she takes a lot of pride in the exceptional, customized customer service our team provides every single day. Were a close-knit group with a true work hard, play hard mindset we stay focused on our goals, support each other, and enjoy the wins together.

One thing that makes our office extra special is that were pet-friendly! April loves the idea of having four-legged team members (and visitors) in the office, and we welcome a fun, warm environment where people feel comfortable and supported.

Giving back is also a big part of who we are. Our team enjoys being involved in the community through volunteer work and outreach events, because we believe showing up for others matters.

For our team, we offer a strong work-life balance and licensing reimbursement. If youre looking for a supportive, upbeat team that truly cares about customers and enjoys making an impact, this could be a great fit for you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with APRIL SEIBOLD - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.