Automotive Assistant Manager

Overview:

Car Care Central

Drive Your Career Forward Lead, Sell, and Make an Impact

If you're a high-energy team player with a passion for the automotive industry, this is your opportunity to step into leadership and grow with a company thats built on performance, process, and people.

Car Care Central is proud to be part of Sun Auto Tire & Service , a leading provider of automotive services with a family of trusted brands serving communities coast to coast. Were committed to integrity, excellence, and developing our team.

As an Assistant Manager , you will play a key leadership role in driving sales, managing daily operations, and ensuring every customer receives a professional, transparent, and top-tier service experience.

Compensation:

$50,000/Yr. to $70,000/Yr.

Benefits:

Closed Sundays
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!!!

Principal Duties and Responsibilities:

Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Companys standardized customer service techniques.
Listen to and thoroughly document customers concerns; inspect vehicle and refer to service history to accurately identify and verify customers service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customers ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers
Other duties as assigned

Qualifications:

High School Diploma or equivalent
Must be at least 18 years of age
Prior experience as a Service Advisor is highly preferred, but not required
Professional appearance and proven ability to work in a process driven environment
Possess valid drivers license
Ability to work a minimum of five days, including Saturday

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.