Operations Supervisor

Company Overview At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City. Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities. Veo has been recognized as one of Fast Company’s Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility. Shift Tues-Sat start time between 12-2pm, end time between 8-10pm Company Overview At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us! Responsibilities Support the Operations Manager with the day-to-day responsibilities in the market 60-80% of your time will be hands-on, manual work to include: Direct labor and warehouse organization Hand-count assets and compliance audits Perform routine inspection and maintenance of vehicles Respond to on-demand and in the field customer service requests Redistribute scooters around Veo’s service areas Identify, document and recover scooters requiring in-shop repair Ad-hoc field tasks and other tasks as required 20-40% of your time will consist of a variety of administrative work to include: Support Operations Manager with hiring, training, scheduling staff Employee productivity tracking SOP follow-up Assist Operations Manager with other projects as needed Qualifications & Skills Basic mechanical and technical aptitude 1 year of leadership or supervisory experience A valid driver's license Ability to lift up to 60 lbs and be on your feet for the entirety of a shift Knowledge of the local geography and street layout Clear, effective communication Eligible to work in the United States Opportunity to work in a fast-paced, early stage technology company VeoRide credits Medical/dental/vision coverage Pay Range $22 - $23 USD Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury #J-18808-Ljbffr