Commercial Lines Support Representative
Independent Insurance Agents of North Carolina
Commercial Lines Support Representative
Hartsfield & Nash Agency, Inc. is a leading provider of insurance solutions, dedicated to delivering exceptional service and comprehensive coverage to our clients. We are seeking a motivated Commercial Lines Support Representative to join our dynamic team. As a Commercial Lines Support Agent, you will play a vital role in supporting our commercial insurance operations. You will assist agents with policy inquiries, endorsements, claims processing, and administrative tasks while ensuring a high level of customer satisfaction.
Competitive Pay
Professional Development
Job Stability in a growing industry
Assist with policy maintenance, including updates, endorsements, and renewals.
Issue Certificates of Insurance/Proofs of Insurance to customers in a timely manner.
Provide administrative support to underwriters and Account Executives, ensuring timely responses to inquiries.
Maintain accurate and organized records of client interactions and policy information.
Conduct follow-ups on outstanding items to ensure client satisfaction.
Hold the insurance license required by your state.
Previous experience in customer service or administrative support, ideally in the insurance industry.
Strong communication and problem-solving skills.
Excellent attention to detail and organizational abilities.
Ability to work independently and collaboratively in a team environment.
Competitive salary and comprehensive benefits package.
Opportunities for growth and professional development.
A supportive and collaborative work environment.
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