Server

Job Description

Job Description

Location: Apizza Alimentari, Fayetteville, New York

Job Type: Full-Time | Reports To: Front of House Management

Position Summary: The Server is responsible for delivering an exceptional hospitality experience to every guest. This role focuses on attentive service, guiding guests through the menu, and ensuring guest satisfaction from the moment they are seated until the conclusion of their visit. Servers act as knowledgeable ambassadors of the restaurant, helping guests understand menu offerings, recommending food and beverages, and ensuring a welcoming and enjoyable dining experience.

Key Responsibilities

• Provide warm, attentive hospitality to guests throughout their dining experience.
• Guide guests through the menu by describing dishes, ingredients, and preparation methods.
• Offer thoughtful food and beverage recommendations based on guest preferences.
• Take accurate food and beverage orders and enter them into the POS system.
• Deliver food and drinks promptly while ensuring accuracy and presentation.
• Check in with guests regularly to ensure satisfaction and address any concerns.
• Maintain awareness of guest needs and anticipate service opportunities.
• Process payments accurately and handle transactions through the POS system.
• Maintain cleanliness and organization of tables and service areas.
• Collaborate with kitchen and bar staff to ensure smooth and efficient service.

Essential Skills

• Strong hospitality mindset and commitment to guest satisfaction
• Excellent communication and interpersonal skills
• Ability to describe menu items and guide guests through dining choices
• Ability to remain organized and attentive in a fast-paced environment
• Teamwork and coordination with kitchen and bar staff
• Dependability and punctuality

Qualifications

• Previous restaurant or hospitality experience preferred
• Knowledge of POS systems or willingness to learn
• Ability to stand and move for extended periods during service
• Strong attention to detail and professionalism

Compensation & Benefits

• Competitive wages
• Paid vacation time
• 401(k) options
• Health insurance for employees averaging 30+ hours per week
• Food & beverage allowance
• Growth opportunities