Metrology & Calibration Manager

Job Title: Metrology & Calibration Manager

Location: Phoenix, AZ

Pay: $110,000 - $145,000/annually Dependent on experience

Position Summary

We are seeking an experienced and hands-on Metrology & Calibration Manager to lead our site calibration and metrology program within a growing pharmaceutical manufacturing environment. This role is responsible for ensuring the accuracy, reliability, compliance, and performance of instrumentation, manufacturing equipment, laboratory systems, utilities, facilities, and critical process systems. The Metrology & Calibration Manager will provide leadership to the metrology team while driving continuous improvement, supporting regulatory compliance, managing calibration programs, and partnering cross-functionally to support site operations. This position also maintains the flexibility to perform hands-on calibration activities as needed to support operational demands.

Responsibilities

• Lead, mentor, develop, and manage the Metrology team, including hiring, performance management, training, and succession planning.
• Establish departmental goals, budgets, and strategic initiatives aligned with business objectives.
• Oversee all site calibration activities and programs for manufacturing equipment, laboratory instruments, utilities, facilities, and critical systems.
• Develop, maintain, and improve calibration procedures, standards, specifications, and policies.
• Ensure calibration schedules, preventative maintenance activities, and operational commitments are completed on time.
• Support equipment qualification, commissioning, validation, and startup activities.
• Serve as the site Subject Matter Expert (SME) for metrology, instrumentation, and measurement systems.
• Provide technical support for troubleshooting, investigations, root cause analyses, and corrective actions related to instrumentation and equipment performance.
• Monitor instrument performance, calibration data, and trends to ensure reliability and accuracy.
• Ensure compliance with cGMP requirements, company procedures, and regulatory expectations.
• Lead metrology-related activities during internal, customer, and regulatory audits and inspections.
• Manage calibration service providers and ensure supplier performance meets quality and compliance standards.
• Author, review, and approve SOPs, calibration records, investigations, deviations, and technical reports.
• Track departmental metrics, analyze performance data, and communicate results to stakeholders.
• Drive continuous improvement initiatives that enhance efficiency, reliability, compliance, and operational effectiveness.
• Collaborate with Engineering, Manufacturing, Quality, Validation, Facilities, and Laboratory teams to support site objectives.

Requirements

• Bachelor's degree in Engineering, Science, Technical Discipline, or a related field.
• Minimum 5 years of hands-on calibration, metrology, instrumentation, or related experience within a regulated manufacturing environment.
• Minimum 3 years of direct people leadership experience, including coaching, performance management, employee development, and team building.
• Demonstrated experience leading process improvement and operational efficiency initiatives with measurable results.
• Advanced knowledge of cGMP regulations, pharmaceutical manufacturing, and industry standards.
• Experience with calibration management systems, process instrumentation, manufacturing equipment, utilities, facilities systems, process controls, and PLC-controlled equipment.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to troubleshoot complex technical issues and successfully lead cross-functional projects and initiatives.
• Proficiency with Microsoft Office applications.
• Equivalent combinations of education and experience may be considered.

Preferred

• Pharmaceutical or biotechnology manufacturing experience.
• Experience using Blue Mountain Regulatory Asset Manager (RAM) or other calibration management systems.
• Experience supporting FDA-regulated manufacturing operations and inspections.

Working Conditions

This role operates in a combination of office, laboratory, manufacturing, and utility/facility environments. Candidates must be able to wear required PPE, adhere to GMP and safety requirements, walk throughout the facility, climb ladders or platforms as needed, and lift up to 30 pounds. Occasional extended hours may be required to support business needs.

Travel: Less than 10%

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with up to 7% Company Match
• Life and Disability Insurance
• Paid Time Off and Paid Holidays