Enrollment Counselor Touro University Worldwide

Job Description

Job Description

Enrollment Counselor Job Description

TUW is seeking a motivated, bright and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-oriented, student-centric, and have strong communication and listening skills.

Duties:

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Engage and serve as primary point of contact for inquiring students

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Conduct phone, chat, and emailed-based communication with prospective students

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Deliver program information and answer student questions

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Maintain effective follow-up strategies

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Identify and guide well-suited students through the admissions process: inquiry to enrollment

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Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.

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Report to the Director of Enrollment Counseling

Required Qualifications:

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Bachelor’s degree (Required)

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3-5 years of Admissions experience (from an accredited degree-granting university)

Successful Enrollment Advisor possess the following knowledge, skills and attributes:

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Effective communication, both written and verbal

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Excellent phone skills

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Student-focused customer service

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Excellent organizational Skills

• Proficient with all Microsoft applications

• Trainable: accepts and implements coaching and feedback

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Comfortable being measured on enrollment targets and performance metrics

• High integrity and ethical conduct

• Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.

• Efficient time management and prioritization skills

• Positive Attitude

• Accountable and Responsible