Application Operations System Administrator Intermediate

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U-M EEO/AA Statement

How to Apply:

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file.

Competitive salary available based on qualifications, experience and education of the selected candidate.

Job Summary:

Information and Technology Services (ITS) is looking for an Application Operations System Administrator Intermediate to join the Enterprise Application Services (EAS) team within ITS.

As a member of our team, you will provide advanced technical support to a broad range of installation, patching, configuring and updating Windows-based ERP systems and related technical components. You will establish Windows-based ERP systems by collaborating with team members and also work with software vendors and other technical staff to develop, design, implement and continuously improve systems. This position reports to the Resource and Process Planning Manager.

This is a hybrid position based in Ann Arbor, MI. You will need to occasionally attend meetings on campus and be within a reasonably commutable distance. Details can be worked out with the hiring manager. May also require on-call availability and working during non-business hours.

Who we are:

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information about ITS, visit:

Responsibilities:

• Collaborate with development teams to coordinate releases and keep all infrastructure components in sync across multiple phases of environments
• Prioritize and fulfill service requests such as backup, restore, permission changes, patch application and testing.
• Provide basic application operating system and administration support for daily operations.
• Develop procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade and maintain application systems, network and port configuration, host-based firewalls, and peripherals.
• Support and collaborate with team members, software vendors and other technical staff on project efforts to achieve implementation plans and timelines.
• Review and monitor application systems for availability, error conditions, space allocation, backup integrity and performance to ensure system stability.
• Provide reports and capacity data to support metrics for hardware warranty, software licensing and asset management systems.
• Protect information from unauthorized release or from loss, alteration, or unauthorized deletion; and, following applicable regulations and instructions regarding access to computerized files, release of data, etc.

Required Qualifications:

• Bachelor's degree in computer science, business computing or a related field or equivalent combination of education, certification and experience.
• Minimum of two years experience in a related role requiring confidentiality, timeliness, customer service, organization, prioritization, troubleshooting, analysis, problem solving and working independently to successfully implement enterprise Windows-based ERP application systems on Windows Server (e.g. 2008, 2008 R2).
• Knowledge of the basic understanding Microsoft Internet Information Services (IIS) and related operating systems
• Demonstrated ability to work in a self-directed manner, skillfully manage complex projects and stay up-to-date with the latest industry developments and best practices and apply the knowledge in the workplace.
• Demonstrated analysis and technical problem solving skills.
• Ability to communicate complex technical concepts and information effectively both verbally and in writing.
• Demonstrated ability to leverage appropriate technical tools to perform day-to-day administration tasks, root-cause analysis and service restoration (such as backup, restore, failover, log interpretation, and performance monitoring) for Windows Server operating system.
• Familiarity with current computer technology and applications (e.g. word processing, spreadsheet and collaboration applications).

Desired Qualifications:

• MCITP, MSCE, MSCA or equivalent Microsoft certifications
• Experience with two or more of the following languages: PowerShell, VBScript, Microsoft.NET or Windows NT Shell
• Experience with Microsoft SQL and Oracle
• Experience with IIS 7.5 and Tomcat 6
• 3+ years of experience supporting .NET and Java Windows-based ERP systems

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Dental and Vision Insurance
• Parental and Maternity Leave

U-M EEO/AA Statement:

The University of Michigan is an equal opportunity/affirmative action employer.

Application Deadline:

Job openings are posted for at least seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Job Opening ID

242612

Working Title

Application Operations System Administrator Intermediate

Job Title

OS Programmer Intermediate

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Its Ais

Department

ITS EAS Application Ops

Posting Begin/End Date

11/30/2025 - 12/14/2025

Salary

$65,000.00 - $75,000.00

Career Interest

Information Technology