NOC Network Engineer

NOC Network Engineer

Location: Atlanta, GA

This NOC Network Engineer with wireless expertise will work in our NOC and will be required to maintain a reliable, secure, and efficient wired and wireless data communications network. The ideal candidate will have a background in managing wireless network equipment, which includes installing, configuring, and maintaining it within a variety of parameters. This professional will also be knowledgeable about industry wired and Wi-Fi standards and best practices.

Responsibilities:

• Installing any necessary hardware or software, including those for backups or to monitor system performance.
• Troubleshooting tasks to prevent downtime.
• Providing solutions for upgrade management
• Developing plans to address consistent wireless network problems.
• Planning for future strategies and initiatives to keep the network operating at high performance.
• Collaborating with vendors and network managers on implementation and deployment
• Installing and managing firewalls and other network security protections
• Training in-house staff on wireless technologies, if applicable
• Putting solutions in place to continuously test network performance.
• Testing and modifying equipment as needed.
• Configure and deploying CISCO switches and access points appropriately and effectively.
• Conducting site surveys
• Respond, resolve, or ensure wireless and network issues are resolved when assigned by the Service Desk
• Write technical and end-user documentation for assigned projects
• Provide all necessary system, maintenance, and disaster recovery plan documents.
• Perform system installation support and ensure all necessary system security requirements.
• Responsible for researching and problem resolution and must coordinate activities with IT support staff as required and document findings.
• Maintain software licenses and maintenance support from software vendors
• Follow division team handbook, policies and procedures, software standards, software development lifecycle and change management
• Work collaboratively with others to achieve team and organizational goals; prioritize projects and/or tasks; provide constructive input to achieve team goals
• Deliver a customer-focused, responsive service to customers; support efforts to enhance business efficiency and effectiveness; demonstrate a positive, “can-do” attitude; respond constructively to new information, changing conditions, and unexpected obstacles
• Prepare management reports related to system audit, availability and performance as needed.
• Submit appropriate change order documentation for moves, adds, and changes of the systems
• Perform other related duties incidental to the work described herein.

Required Minimum Qualifications – Education, Experience and Certifications

• 5 years of server experience.
• Cisco CCNA, CCIE Wireless, CCNP
• CWNA and ITIL Certification a major plus
• Proven experience in a network engineer role
• Hands on experience in networking, routing, switching, and wireless
• Excellent knowledge of best practices around management, control, and monitoring of wi-fi network infrastructures
• Experience with Cisco wireless land controllers, implementation, troubleshooting, and problem resolution
• Candidate must have current driver’s license.
• Bachelor’s degree in computer science or engineering or related field (Equivalent professional experience may be considered for substitution for the required degree on an exception basis).
• Evening and overnight hours are required, and weekend work may be required

Preferred Education & Experience

• Master’s degree in computer science or engineering (equivalent professional experience may be considered for substitution for the master’s degree on an exception basis) with 5-8 years' of directly related professional work.

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