Front Desk Administrator

Job Description

Job Description

We are seeking a dynamic and detail-oriented Customer Support/Administrative Assistant to join our team! This role is vital in ensuring smooth daily operations, providing exceptional customer service, and maintaining an organized office environment. The ideal candidate will be proactive, highly organized, and possess excellent communication skills to support both administrative functions and customer interactions. This paid position offers an exciting opportunity to develop your office management skills while contributing to a positive and efficient workplace atmosphere.

Duties

• Serve as the first point of contact at the front desk, greeting visitors and managing multi-line phone systems with professionalism and courtesy
• Handle incoming calls, respond to inquiries, and direct calls appropriately using proper phone etiquette
• Manage calendar appointments, schedule meetings, and coordinate events using Google Workspace and Microsoft Office tools
• Perform data entry, maintain accurate filing systems, and ensure all records are up-to-date and easily accessible
• Assist with bookkeeping tasks using QuickBooks, including invoicing, expense tracking, and basic financial record keeping
• Support office management activities such as supply ordering, filing, proofreading documents, and maintaining a clean workspace
• Provide exceptional customer support by addressing client questions promptly and professionally, both in person and via email or phone

Qualifications

• Proven office experience with strong clerical and administrative skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Experience with QuickBooks or similar bookkeeping software is highly desirable
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong typing skills and computer literacy for efficient data entry and document management
• Bilingual abilities are a plus to assist diverse client needs
• Knowledge of multi-line phone systems, front desk procedures, and office management best practices
• Demonstrated customer service experience with excellent phone etiquette and interpersonal skills
• Personal assistant or calendar management experience is advantageous
• Ability to handle confidential information discreetly while maintaining a positive attitude

Join us in creating a welcoming environment where organization meets outstanding service! This role offers the chance to grow your administrative expertise while making a meaningful impact in our vibrant team. We value proactive individuals who thrive in fast-paced settings and are eager to support our mission through exceptional office management and customer engagement.

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person