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Senior IT Service Quality Manager — Secret Clearance

Akima Infrastructure Services

Suvi in Alexandria, VA seeks a Senior IT Service Quality Manager to improve quality across DoD OIG IT services. You will set KPIs, benchmark performance, and analyze business impact to align IT programs with goals. You will assess processes, document QA issues, support quality improvements across help desk and IT operations, and prepare formal reports. This is an on-site role requiring an active Secret clearance. #J-18808-Ljbffr Akima Infrastructure Services

Vacancy posted 4 days ago
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