Security Officer

Make an impact at NTT Global Data Centers. Join our team that drives innovation and sustainability in a digital world built on over 150 data centers across more than 20 countries, offering unparalleled opportunities to work on cutting‑edge technology and transformative projects. About the Role Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly. Essential Duties and Responsibilities Ensure all employees, clients, vendors, and visitors have proper company‑issued identification. Patrol assigned posts on foot to maintain visibility and observe unusual activity. Provide a safe and professional work environment for clients and NTT personnel. Monitor and maintain security technologies, including CCTV systems and access‑control systems. Investigate, address, and report security, maintenance, and safety conditions. Maintain daily administrative documentation (Shift Activity Reports, Incident Reports, Shift Pass‑down Logs, and related written documentation). Adhere to NTT data policy, security procedure manuals, and company policies. Assist personnel with security‑related requests. Complete assignments related to access‑control audits, combustible audits, badge discrepancy audits, and other tasks as directed. Assist with Shipping & Receiving tasks, including accepting, logging, and tracking shipments during the primary S&R Officer’s absence. Respond to all site emergencies and coordinate with local emergency services. Investigate and report fires, evacuations, hazardous situations, and other facility‑related events. Maintain familiarity with security procedures and policies, and enforce them. Thoroughly investigate all security‑related accidents/incidents, interview witnesses, complaints, and victims. Guide personnel on security processes and protocols to ensure compliance. Maintain regular and predictable attendance. Perform other job‑related duties as assigned. Knowledge, Skills, and Abilities Experience with standard methods, practices, tools, and equipment for a security team. Strong observation and surveillance skills, with the ability to detect and respond to security threats. Knowledge of occupational hazards and safety rules. Ability to remain calm in an emergency. Excellent customer service skills in a client‑facing environment. Excellent written and verbal communication skills. Ability to operate in a process‑driven team environment. Logical analysis and problem‑solving skills. Multi‑tasking and strong organizational skills. Flexibility to work a flexible schedule as required. Strong team player who follows instructions and adheres to security procedures. Education and Experience High School diploma or GED required. Additional education or training in security‑related fields is a plus. At least one year in a security role, or equivalent combination of education and professional background. Prior experience in a Data Center or similar environment is a plus. Experience in the administration and operation of access‑control systems, CCTV systems with digital recording, photo‑ID systems, and Microsoft Office applications. Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities. As a condition of employment, possess active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO) within six months of commencement and maintain them throughout tenure. Physical Requirements Primarily walking, standing, bending, some sitting. Ability to bend, reach, and stand for extended periods; use of telephone or walkie‑talkie; close visual work on a computer terminal; dexterity with keyboard and mouse. Must be able to lift and carry objects up to 50 pounds, climb stairs and ladders, and perform duties that require physical exertion. Work Conditions and Other Requirements Data Center environment, including outside perimeter and grounds; exposure to all types of weather conditions; unpleasant fumes and odors; varying temperatures and loud noises; potential extensive daily use of a workstation or computer. Must work on‑site with no telecommuting. Must follow PPE guidelines, wear NTT security uniform, and adhere to dress code and personal standards. Must respond to emergencies and work outside normal business hours, including weekends, late nights, and holidays, and be part of the on‑call protocol. Must participate in the BYOD program, use a smart mobile device with cellular connectivity, and have a valid driver’s license. Must pass a background check and drug test. CPR/First Aid certification preferred or obtainable while employed. Must possess or become forklift certified; NTT will provide initial and ongoing certification training. Compensation and Benefits Hourly base salary $20.19–$28.85, eligible for overtime pay according to local state and federal Wage and Hour requirements. All regular full‑time employees are eligible for an annual bonus based on individual and company performance. Employees receive paid time‑off, medical, dental, and vision benefits, life and supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401(k) retirement plan. A monthly stipend is provided to cover expenses incurred for using a personal device. Equal Opportunity Employer NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. #J-18808-Ljbffr