Virtual Care Advocate: Frontline Member Support
Remote
Included Health is seeking a Virtual Care Advocate to be the front door of our virtual care services. You will assist members via phone and messaging, help navigate the app, answer healthcare questions, and connect them to the right services based on Health Plan or Client package types. You will resolve routine issues at first touch, document interactions clearly, and escalate when needed to Technical Support or other teams. Training and ongoing skill development are provided. #J-18808-Ljbffr Remote
Vacancy posted 4 days ago
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