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Patient Support Programs Manager

AbbVie

AbbVie seeks a Patient Support Programs Manager to oversee patient support initiatives and lead a team of care specialists and patient advocates. The role involves designing and implementing patient solutions, managing metrics, ensuring regulatory compliance, and collaborating cross-functionally with brand and field teams.

Responsibilities

  • Lead and mentor AbbVie Care Specialists and Patient Advocates through training and feedback
  • Develop and track key performance indicators and metrics for program effectiveness and cost savings
  • Ensure compliance with regulatory requirements in patient program management and monitoring
  • Define patient program messaging aligned with brand strategy, budgets, and timelines
  • Coordinate with stakeholders including affiliate, brand, and field teams on program status

Requirements

  • Bachelor's degree in science, business, public health, or related field
  • 3+ years pharmaceutical industry, access/reimbursement support, or case management experience
  • Proven team leadership experience with empathetic interpersonal skills
  • Fluency in English and Spanish with strong written and verbal communication
  • Proficiency in Excel, Word, PowerPoint, Visio, and data analysis tools
  • Valid driver's license and clean motor vehicle record
  • Willingness to travel island-wide and outside Puerto Rico
Vacancy posted 3 days ago
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