Healthcare Operations Specialist

Job Description

Job Description

Operations Specialist

Location: New Berlin, WI

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Work Type: On-site

Employment Type: Full-Time

About the Opportunity

We are seeking a highly organized and detail-oriented Operations Specialist to support daily operations within a healthcare environment. This role combines administrative support, customer service, and clinical documentation responsibilities while working closely with a team of healthcare professionals. The ideal candidate is comfortable communicating with patients, managing multiple priorities, and maintaining accuracy in a fast-paced setting.

Key Responsibilities

• Handle incoming and outgoing patient calls with professionalism and empathy.
• Coordinate communications between patients, healthcare providers, and internal clinical teams.
• Manage and maintain clinical documentation with a high degree of accuracy.
• Support operational workflows and administrative processes.
• Program and prepare monitoring equipment as needed.
• Schedule, track, and follow up on patient-related activities.
• Ensure all records and documentation are completed in a timely manner.
• Provide exceptional customer service while supporting patient care initiatives.
• Collaborate with clinical staff to ensure smooth day-to-day operations.

Required Qualifications

• 2+ years of experience in a healthcare, medical, or clinical environment.
• 2+ years of experience with clinical documentation or medical records.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• High attention to detail and commitment to accuracy.
• Comfortable interacting with patients and healthcare professionals.
• Reliable with strong follow-through and accountability.
• Proficient with data entry and administrative tasks.

Preferred Qualifications

• Experience supporting clinical staff or healthcare operations.
• Background in respiratory care, durable medical equipment (DME), or related healthcare fields.
• Bilingual abilities are a plus.
• Experience working in a patient-facing environment.

What We're Looking For

The successful candidate will be a dependable team player who thrives in a fast-paced healthcare setting. You should be comfortable balancing multiple responsibilities, maintaining accurate documentation, and providing outstanding service to both patients and providers.

If you enjoy working in a collaborative environment where organization, communication, and attention to detail are valued, we'd love to hear from you.

#centralpriority26

Job Type & Location

This is a Contract to Hire position based out of New Berlin, WI.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of New Berlin, WI.

Application Deadline

This position is anticipated to close on Oct 30, 2026.

Workplace Type

This is a fully onsite position in New Berlin,WI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.