Business Administrator I, College of Engineering, Corporate Partnership

University of Delaware Equal Employment Opportunity Statement The University of Delaware is an Equal Opportunity Employer whichencourages applications from Minority Group Members, Women,Individuals with Disabilities and Veterans. The University's Noticeof Non-Discrimination can be found at Job No: 503658 Work Type: Staff Location: Newark, DE Categories: Administrative Support, Full Time Pay Grade: 30E Context of the Job The Business Administrator I will support the College ofEngineering’s efforts to engage with corporate partners in areas ofworkforce development, technical services, and sponsored research.This individual will report directly to the Senior Business Officer(SBO) and will be expected to interface regularly with theAssociate Dean for Corporate Engagement and Entrepreneurship(ADCEE) and Associate Dean for Research (ADR). The incumbent willinterface directly with corporate partners as well as internalstakeholders such as SBO, College and Department leadership, andindividuals in the business, research, and legal offices at theUniversity. The incumbent will manage the day-to-day administrativeand financial operations of corporate partnerships, ensuringseamless communication, accurate financial tracking, and flawlessexecution of partnership benefits. The incumbent must useinitiative, independent judgment and decision-making skills incarrying out the essential functions of the position. Major Responsibilities Partner Relationship & Data Management Serves as initial point of contact for the CorporatePartnership Program (CPP). Independently fields routine inquiriesand routes urgent or high profile partnership inquiries toADCEE. Provide high quality customer service to corporate partnersrelated to contracts, invoicing, and tracking the types andoutcomes of benefits provided to corporate partners as part of theCOE CPP. Onboards corporate partners into the (CPP), including contractsigning, confirming benefits, entering partnership details incustomer relations management system (CRM; Salesforce), andestablishing clear lines of communication for various selectedbenefits, e.g., UD Career Center for jobs postings. Tracks progress of partnership, confirming timely delivery ofspecific benefits, and assists ADCEE in preparing annual reports tocorporate partners in time for membership renewal. Interfaces with COE Sr Events Manager, Chief-of-Staff, andCommunications Team to ensure corporate partners are appropriatelyengaged for events, newsletters, recognition, and other benefitsassociated with CPP. Financial & Administrative Support Manages all back-end billing and accounts receivable associatedwith CPP, ensuring that membership fees are received and routedappropriately to college and department units. Works with ADCEE and SBO to track revenue, expenses, andoutcomes associated with CPP, which requires navigating UD internalaccounting systems as well as CRM. Assists ADCEE, ADR, and SBO in preparing budget information,billing, and financial tracking for corporate service agreements,gifts, and, when requested, sponsored research. Works closely with clients to build event budgets for reviewand approval; suggests cost-savings measures and works to reduceevent waste and excess expenses. Manages all vendor payments; prepares line-item statement ofexpenses for the client; and reconciles all expenses in the Concursystem. Other duties as assigned. Qualifications Bachelor’s degree in business administration, finance,communications, or a related field and four years of relevantexperience or equivalent combination of education andexperience. Excellent written and verbal communication skills. Demonstrated knowledge of and experience with administrativeand customer relations support practices and procedures. Familiarity with basic accounting and budget managementpractices. Highly organized and capable of prioritizing and multitaskingin a fast-paced, externally-facing role. Ability to assess opportunities for improvement in processesand workflow, make recommendations and implement approvedchanges. Proficiency and experience with Microsoft Office applications(Outlook, Teams, Word, Excel, PowerPoint) and, preferably, CRMsoftware (Salesforce). Strong interpersonal and collaborative skills, with the abilityto establish and maintain effective working relationships. Ability to verify accuracy of information, analyze and resolvediscrepancies and follow-up on outstanding activities, oftenwithout guidance from leadership. Notice of Non-Discrimination and Equal Opportunity The University of Delaware does not discriminate against any personon the basis of race, color, national origin, sex, gender identityor expression, sexual orientation, genetic information, maritalstatus, disability, religion, age, veteran status or any othercharacteristic protected by applicable law in its employment,educational programs and activities, admissions policies, andscholarship and loan programs as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Actof 1990, Section 504 of the Rehabilitation Act of 1973, Title VIand VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware alsoprohibits unlawful harassment including sexual harassment andsexual violence.

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