Mobile Service Technician

Mobile Service Technician – Join Our Growing TeamWe're looking for a motivated and independent Mobile Service Technician to help expand our rapidly growing mobile service operation. If you enjoy working autonomously, solving problems on the go, and delivering great customer service, this is a great opportunity to build a rewarding career.What You'll Do:Travel to customer homes and workplaces in a fully equipped mobile service vanPerform basic maintenance, light repairs, and recall servicesDeliver high-quality, convenient service that builds customer trust and loyaltyRepresent our company professionally in the fieldWhat We're Looking For:Strong background as a service technician (B-level preferred)ASE or Ford certifications are a plus, but not requiredSelf-starter who can work independently and manage their time effectivelyExcellent communication and customer service skillsValid driver's license and clean driving recordWhy Join Us?Be part of a fast-growing mobile service initiative with huge potentialWe're already operating one successful van and have another ready to launchStrong support from management—we're invested in your successOpportunity to grow with a forward-thinking service model focused on convenience and customer loyaltyIf you're ready to take your skills on the road and be part of something growing fast, we want to hear from you.Benefits:Health, Medical and Dental401K PlanPaid time off and vacationGrowth opportunitiesEmployee vehicle purchase plansFamily owned and operatedLong term job securityFlexible Work ScheduleResponsibilities:Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer firstEngage with many different customers each day and represent the dealership while being calm and responsiveOrganize and prepare for the day's appointments and be excellent at time managementPerform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient mannerCommunicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communicationAccurately document vehicle repairs/work performed on the repair orderStay informed of Ford technical bulletins and complete required trainingAble to work occasionally in challenging weather conditionsAble to drive and maintain a company vehicle responsiblyTake pride in the role and bring a start-up mentality to growing the businessQualifications:B-level or higher qualifications preferredDetail-oriented and organizedRequires little or no guidance on jobsValid driver licenseASE/Manufacturer certifications - Ford certifications are desirable but not mandatoryService Technician experience preferredStrong use of technological devices including tabletsMust be able to perform physical tasks and lift up to 100 poundsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.