Customer Advocate, Remote

Customer Advocate FullTime (Remote)

Disabled Veteran Solutions (DVS)

A Career With Purpose - Not Just a Job

Tired of Watching Gas Prices Climb While Your Paycheck Shrinks

Imagine a job where your commute is exactly 14 steps from your bed to your desk. Where your rush hour is the time it takes to pour your morning coffee. Where your car stays parked your wallet stays fuller and your time stays yours.

At DVS we believe your career should elevate your life - not drain it at the pump. Thats why this 100% remote Customer Advocate role is built for people who want stability purpose and the freedom to work from home without sacrificing professional growth.

Why Youll Love Working From Home With DVS

• Keep your money - no gas no tolls no surprise car repairs

• Keep your time - reclaim 510 hours a week from commuting

• Keep your sanity - no traffic no weather delays no road rage

• Keep your comfort - work in your favorite hoodie with your favorite mug

• Keep your momentum - grow your career without uprooting your life

Remote work isnt just a perk here - its a lifestyle upgrade

The Role: Where Compassion Meets Precision

As a Customer Advocate youll be the steady supportive voice helping members navigate healthcare questions medications appointments and benefits. Youll handle 5070 interactions per day balancing empathy with technical skill.

Youll shine if youre confident with:

• Realtime system navigation

• Accurate documentation

• Microsoft Office proficiency

• Clear professional communication

• Process consistency and compliance

This is a structured fastpaced environment - perfect for someone who thrives on purpose and precision.

Training & Schedule

FullTime Remote MondayFriday

• Paid Training (8 weeks): 8:00 AM 4:30 PM EST Attendance is 100% mandatory - we invest heavily in your success.

• Permanent Schedule: Must have availability between the hours of 8:00 AM and 8:00 PM.

• Start Date: June 22 2026

This role is built for reliability consistency and longterm commitment.

What You Bring

• High School Diploma (Associate degree preferred)

• Experience handling complex or sensitive customer interactions

• Strong Microsoft Word Excel Outlook and Teams skills

• Ability to navigate multiple systems at once

• Excellent attention to detail

• Clear professional communication
• Bonus Points For

• Callcenter or highvolume environments

• Healthcare or insurance experience

• Advocacybased roles (social work behavioral health)

• Retail or service roles requiring problemsolving

What You Get

• Competitive pay

• Bonus opportunities

• Comprehensive benefits

• Clear advancement pathways

• A missiondriven team that values your growth

At DVS youre not just filling a seat - youre building a career with purpose.

Who Thrives Here

People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable longterm career - without sacrificing their home life.

If youre dependable technically confident and ready to grow youll fit right in.

Ready to Build a Career That Works for Your Life - Not Against It

Your future is calling... and you dont even have to leave the house to answer.

A pre-employment drug screening and criminal background check are required prior to employment.