Valet (Days, As Needed, Mansfield Hospital)

Parking Service Valet

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more in our careers and in our communities.

The parking attendant will be trained in shuttle and valet. The parking attendant is often the first and last person our customer sees and has a lasting impression on the patient. Attendants are responsible for ensuring associates, visitors, and patients arrive safely at their destination.

Responsibilities and duties include:

• Shuttle Driving
• Greet all customers boarding the shuttle, provide friendly, professional service.
• Safely drive customers to their destination, keeping in mind their comfort and all applicable traffic laws.
• Complete all documentation, log sheets, vehicle check list, accident reporting, mileage tracking, defect tracking etc. Reporting all maintenance concerns. Report any damage / accident before the end of your shift.
• Use appropriate techniques to assist customers with mobility issues. (Wheel chair lift and tie-downs).
• Keep shuttles clean.
• Follow all driver expectations (2 minute wait, shuttle bus stops, etc.).
• Cover as needed in other Parking functions office, shuttle, booth or maintenance.
• Valet Attendant
• Greet the customer; proactively approach the customer to discover what assistance they need. Assist customer in finding their way to their desired location.
• Assist the customer out of their vehicle is necessary (may require lift)
• Safely park customers' vehicle in the appropriate parking location after pre-checking vehicle for damages. Record any pre-existing damages. Safely return vehicles to owners when appropriate.
• Track all vehicles with valet lot sheet and valet claim tickets, include all information in both documents.
• Keep entry areas clear of parked vehicles.
• Keep the valet entry areas clean.
• Monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property.
• Record and track all financial transactions, including receiving vouchers or payment for valet services as well as refunding customers for PIL payments.
• Cover as needed in other Parking functions office, shuttle, booth or maintenance.
• Valet Greeter
• Greet the customer; proactively approach the customer to discover what assistance they need. Assist customer in finding their way to their desired location.
• Assist the customer out of their vehicle is necessary (may require lift)
• Keep entry areas clear of parked vehicles.
• Keep the valet entry areas clean.
• Monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property.
• Cover as needed in other Parking functions office, shuttle, booth or maintenance.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum qualifications:

• No degree or diploma required.
• DL - Driver's License - Department of Motor Vehicles

Additional job description:

• Valid state driver's license.
• Driving record (BMV) must have 4 points or less.
• Ability to drive standard transmission vehicle (stick shift).
• All drivers shall complete and demonstrate competency in basic driving safety, automatic vehicle, and standard vehicle training provided by OhioHealth within 90 days.
• 2 years customer service experience.
• High school diploma/GED preferred.

Work shift:

Day

Scheduled weekly hours:

As needed

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.