DIRECT SUPPORT PROFESSIONAL

Job Description

Job Description

Help People HealDirect Support Professional (DSP) – Behavioral Health Residential

Looking for More Than Just a Job?

At RHD , one of Delaware’s largest nonprofit human services organizations, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We are seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you're beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

About RHD

RHD is committed to helping individuals live healthy, meaningful, and independent lives. Through collaboration with community partners, healthcare providers, and government agencies, we provide essential services to some of Delaware's most vulnerable populations.

Our employees play a vital role in helping individuals achieve greater independence, confidence, recovery, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Paid Training Programs
• Professional Development Opportunities
• Certification Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Strengthen Communities
• Join a Mission-Driven Organization

What You'll Do

As a Direct Support Professional (DSP) , you will:

• Assist individuals with activities of daily living, including personal hygiene, grooming, meal preparation, nutrition, laundry, housekeeping, and daily routines.
• Support individuals in developing and maintaining independent living skills and personal responsibility.
• Assist with medication routines in accordance with agency policies and procedures.
• Encourage participation in community, recreational, educational, and social activities.
• Help individuals develop meaningful relationships and community connections.
• Provide guidance, supervision, and positive role modeling to build confidence, independence, and life skills.
• Monitor for signs of crisis or behavioral concerns and respond appropriately using approved interventions.
• Help maintain a safe, clean, and supportive residential environment.
• Observe and report changes in physical, emotional, or behavioral health.
• Complete accurate and timely documentation in accordance with agency standards, HIPAA requirements, and regulatory guidelines.
• Collaborate with supervisors, nurses, clinicians, family members, and interdisciplinary team members.
• Participate in team meetings, ongoing training, and professional development opportunities.

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Dependable
✔ Patient
✔ Team-Oriented
✔ Service-Focused
✔ Professional
✔ Positive
✔ Committed to Helping Others

QualificationsRequired

• High School Diploma or GED
• Valid Delaware Driver’s License
• Minimum three (3) years of acceptable driving history
• Ability to meet organizational driving requirements

Preferred

• Experience supporting individuals with behavioral health challenges
• Experience supporting individuals with intellectual and developmental disabilities
• Experience working with mental health conditions
• Experience in residential or human services settings

Additional Skills

• Strong verbal and written communication skills
• Excellent interpersonal and relationship-building abilities
• Strong organizational and follow-up skills
• Ability to work independently and as part of a team
• Basic computer skills; Microsoft Office experience is a plus
• Commitment to person-centered and recovery-oriented care

Schedule

• Full-Time, Part-Time, and PRN opportunities available
• Day, evening, overnight, weekend, and holiday shifts may be available
• Community outings and transportation responsibilities required
• Residential and community-based work settings
• Active engagement throughout the workday
• May be required to respond to behavioral health or crisis situations

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to bend, stoop, kneel, and reach frequently
• Ability to assist with daily living activities and mobility support
• Ability to lift, carry, push, and pull as required
• Ability to safely operate a motor vehicle
• Ability to respond appropriately in emergency situations
• Ability to participate in approved crisis intervention techniques when necessary
• Ability to perform essential job functions with or without reasonable accommodation

Apply Today

Some jobs pay the bills. Some jobs build careers. This job changes lives.

If you're looking for meaningful work where your compassion, dedication, and hard work make a real difference every day, we encourage you to apply today.

Join our team and become the reason someone has a better day.

About Our Organization

RHD is committed to empowering individuals, strengthening communities, and creating opportunities for growth, recovery, and success.

Equal Opportunity Employer

RHD is committed to providing equal employment opportunities to all applicants and employees in compliance with all applicable federal, state, and local laws. All employment decisions are made without regard to race, color, religion, national origin, ancestry, age, sex, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, veteran status, or any other characteristic protected by law.

We celebrate diversity and are committed to creating an inclusive environment for all employees.