Office Specialist 1 Two Permanent Positions Available in Salem!

Office Specialist 1 Two Permanent Positions Available in Salem!

Are you looking to work for the State of Oregon, where the benefits and career opportunities are great? Do you have exceptional customer service skills and enjoy a fast-paced environment with competing priorities? Do you have excellent organization, attention to detail, and time management skills? If so, please consider joining our team and apply today!

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.

What You Will Do :

As an Office Specialist 1 you will facilitate the timely and accurate scanning and mailing of Unemployment Insurance (UI) correspondence, provide clerical support to the UI Division, and support UI departments with special projects.

In this role you will:

• Receive and assist with the daily cycle of incoming documents to ensure same-day completion of work to maintain unit and agency timeliness.
• Prepare and batch documents for scanning that have been received for units within UI and Paid Leave.
• Operate and maintain imaging scanner.
• Assist with special projects within UI departments to expedite timely completion that could affect a claimant's claim.
• Assist other team members to ensure timely completion of duties, to include answering phone calls and assisting customers.

What We Are Looking For :

Required Minimum Qualifications

• One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An equivalent combination of experience and college coursework or training in a general office occupation.

Desired Attributes

• Ability to do work that requires accuracy and attention to detail.
• Ability to work independently and in a team: follow directions, display a willingness to help others, to stay calm in tense situations, and communicate openly and directly with other team members.
• Experience prioritizing and adjusting tasks to meet changing requirements and workload demands.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Skill in operating typical office equipment such as computer, photocopier, scanner, and fax.
• Demonstrated responsibility for your own actions and a commitment to performing assigned tasks.
• Ability to comply with requirements regarding sensitive and confidential data.
• Ability to be comfortable with changing or uncertain environments.
• Excellent interpersonal skills with the ability to remain professional, calm, and adapt communication style to meet the needs of diverse customers that may be frustrated, upset or critical.
• Commitment to valuing diversity and promoting inclusion.

Whats In It For You :

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.
• Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.
• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Public Service Loan Forgiveness opportunity!
• Get There - Oregon's easy-to-use carpool matching tool and trip planner.

How To Apply :

• Required: Attach an updated resume and cover letter; each document must not exceed two (2) pages. Please make sure your cover letter is addressed to Jackie Davidson (the hiring manager) by name and you clearly address the desired attributes and minimum qualifications you have under the "What We Are Looking For" section above. Please upload your documents in the "Resume/Cover Letter" section of the application. In addition to your related work experience and education, we will use the desired attributes and required minimum qualifications to determine who to interview.
• External Applicants: Click on the "Apply" link above to fill out the online application and submit by the posted closing date. Please use your preferred name on application materials.
• Current State of Oregon employees (this includes temporary employees): Apply through your employee Workday account. Please ensure the work history in your applicant profile is up-to-date and reflects your current position.
• Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.
• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans' preference. These questions are necessary to complete the application process.

Additional Information :

• This position is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill current and future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS-qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details.
• Salary Determination: The information in your Workday profile will be used to complete an equal pay assessment to determine salary placement upon hire.
• Veterans: Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources.
• United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I-9 acceptable documents (See page 2) for employment verification.

Work Location Information :

These positions will report to the Salem Central Office and are not suitable for remote or hybrid remote work.

Criminal Records Check :

The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Services (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our Criminal Record Check Policy or contact us at the number below with any questions. Note: To verify identification, the successful candidate will be subject to a criminal background check which may require a fingerprint-based background check as a condition of employment.

Contact Information & Helpful Links :

If you have questions about the position or need an alternate format to apply, please contact us at View phone number on click.appcast.io; View email address on click.appcast.io . Please be sure to include the job requisition ID number.

Guidance our hiring managers use: Equity and Inclusion Recruitment Questions and Gender Identity and Expression Procedure!

Reasonable Accommodations | Veterans Resources | How to Set Job Alerts | Workday Applicant FAQ

Interview Scoring Criteria used during recruitment | What You Need to Know to Get the Job

Come for a job. | Stay for a career. | Make a difference... for a lifetime!

The Oregon Employment Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Oregon Employment Department, we foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.