Inside Sales Representative

Now Hiring: Inside Sales Representative

Are you passionate about helping customers bring their building and home improvement projects to life? We're looking for an enthusiastic Millwork Inside Sales Representative to join our team in Auburn, WA. In this role, you'll combine your customer service expertise, sales skills, and product knowledge to help customers find the right solutions for their projects while building lasting relationships.

Whether assisting walk-in customers, responding to inquiries by phone or email, or preparing estimates and quotes, you'll play a key role in delivering an exceptional customer experience and driving business success.

What You'll Do

• Serve as a trusted resource for customers by providing outstanding service in person, over the phone, and via email.
• Help customers select the right products by offering guidance on product options, pricing, availability, and order information.
• Actively promote and sell company products, services, and complementary solutions.
• Prepare material estimates and quotes for customer projects such as decks, fences, sheds, stairs, and other building packages.
• Enter and process customer orders accurately and coordinate product deliveries.
• Manage priorities effectively to achieve individual and team productivity goals.
• Support customer education initiatives by helping coordinate and conduct workshops and product demonstrations.
• Resolve routine customer concerns professionally and escalate complex issues when needed.
• Assist with merchandising, inventory management, signage, stocking, and maintaining a clean, organized store environment.

What We're Looking For

• High school diploma or GED required.
• Minimum of six (6) months of sales experience or an equivalent combination of education and experience.
• Strong communication and customer service skills.
• Ability to build rapport and confidently recommend products and solutions.
• Detail-oriented with strong organizational and multitasking abilities.
• Interest in building materials, millwork, construction, or home improvement products is a plus.

Why You'll Love This Role

• Opportunity to work directly with customers and make a visible impact on their projects.
• Develop valuable sales, product knowledge, and customer relationship skills.
• Collaborative team environment with opportunities for learning and growth.
• Dynamic role that combines sales, customer service, project support, and hands-on product interaction.

Work Environment & Physical Requirements

• Work in both office and outdoor environments, with varying weather and temperatures.
• Frequently lift and carry up to 25 lbs. and occasionally up to 80 lbs.
• Spend much of the day standing, walking, bending, and kneeling.
• Occasionally operate tools and equipment such as hand tools, saws, forklifts, and pallet jacks to assist customers.
• Reach and perform tasks requiring frequent movement throughout the workday.

Join Our Team

If you enjoy helping customers, solving problems, and contributing to successful building projects, we'd love to hear from you. Apply today and build your future with us!

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.