AV Technician Specialist

job summary:
Title: AV Specialist

Duration: 12 months with potential to extend

Location: 100% Onsite in Clark, New Jersey 07066

Shift: M-F 830 am - 5 pm ET

As a AV Technician, you will join our Onsite Managed Services (OMS) team, providing dedicated, high-level support directly at the customer premises. You will be responsible for maintaining, operating, and managing a sophisticated AV/UCC environment.

This is a Tier 2 position designed for a technician with a strong foundation in Windows Administration and 2-3 years of hands-on audio-visual experience.

For immediate review, email resume to View email address on randstadusa.com

 
location: Clark, New Jersey
job type: Solutions
salary: $38 - 40 per hour
work hours: 8am to 5pm
education: No Degree Required

responsibilities:

Key Responsibilities

• Hardware Maintenance: Perform routine maintenance and hardware support for customer spaces, including testing and repairing cabling and physical components.
• Systems Support: Provide expert support for Microsoft Teams Rooms (MTR) and integrated AV equipment.
• Technical Troubleshooting: Diagnose issues involving cameras, speakers, and microphones to ensure seamless meeting functionality.
• Windows Administration: Navigate the "back end" of applications via Windows settings, manage drivers, and utilize Device Manager for hardware validation.
• Incident Management: Identify, log, and resolve technical incidents to minimize downtime in high-stakes environments.

Scope of Service Our OMS team provides comprehensive support across several domains:

• Staff Augmentation: Dedicated onsite presence for immediate response.
• Preventative Maintenance: Scheduled checks to ensure system longevity.
• Meeting & Event Support: High-touch assistance for critical client gatherings.
• Service Metrics: Reporting on system health and incident resolution.

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qualifications:
Technical Requirements

Must-Haves:

Experience: 2-3 years of professional Audio-Visual (AV) experience.

OS Proficiency: Strong Windows Administration skills. You must be comfortable navigating Device Manager, checking driver versions, and configuring application-level settings.

Hardware Knowledge: Ability to troubleshoot physical connections and identify failures in peripheral AV equipment.

UCC Familiarity: Basic troubleshooting knowledge of Teams Rooms and similar unified communication platforms.

Nice-to-Haves:

Crestron Knowledge: While we are happy to train you on the Crestron ecosystem, a baseline understanding of control systems is a plus.

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.