Social Services Coordinator

This position performs a multitude of legal and court related duties assisting defendants and inmates involved with the court system, including victims and defendants, attorneys, and the judiciary.

Major Duties

• Serves as a liaison between the court and outside agencies.
• Assists in the facilitation of effective case management and processing, including screening for program eligibility, scheduling court appearances, and monitoring compliance.
• Discusses court process with litigants and provides procedural guidance.
• Coordinates efforts with other staff and outside agencies.
• Attends hearings and other court proceedings.
• Operates applicable computer programs and databases.
• Provides directions to participants to ensure court orders are completed.
• Assists defendants and inmates in obtaining driver’s license, employment, etc. to maintain compliance with court orders.
• Performs related duties.

Knowledge, Skills, And Abilities Required By The Position

• Knowledge of Municipal Court policies and procedures.
• Knowledge of city and departmental policies and procedures.
• Knowledge of accreditation guidelines, requirements, procedures, and processes for domestic violence programs.
• Knowledge of accreditation guidelines, procedures, and processes for health care organizations.
• Knowledge of the practice of social work including providing referral services, finding social services for individuals, and providing basic counseling to those in need.
• Knowledge of the principles, practices, and techniques of social work as they apply to crisis intervention.
• Knowledge of federal, state, and local laws pertaining to the ethical practice of social work relating to case management, assisting with case plans and service provisions, and allocation of resources for litigants.
• Knowledge of community services, resources and available local, state and other programs available for patient/client referral.
• Knowledge of legal forms, documents, and terminology.
• Skill in the use of computers and job-related software programs.
• Skill in establishing priorities and organizing work.
• Skill in problem solving.
• Skill in interpersonal relations.
• Skill in dealing with the public.
• Skill in oral and written communication.

SUPERVISORY CONTROLS

The Municipal Court Administrator assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the results.

GUIDELINES

Guidelines include the City of Dothan Code of Ordinances, the Code of Alabama, and Alabama Rules of Criminal Procedure. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of related social services duties. Strict deadlines and the need for accuracy contribute to the complexity of the position.
• The purpose of this position is to provide support for the litigants of Municipal Court. Successful performance contributes to the efficiency and effectiveness of court operations.

CONTACTS

• Contacts are typically with co?workers, other city employees, judges, attorneys, other court personnel, litigants, family members of litigants, outside agencies, and members of the public.
• Contacts are typically to exchange information, resolve problems, justify matters, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light and heavy objects and climbs ladders.
• The work is typically performed in an office and courtroom.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

Minimum Qualifications

• Graduation from an accredited* college or university with a Bachelor’s degree in Social Work, Behavioral Science, Psychology, Criminal Justice, or closely related field; and
• Two (2) years recent experience providing social services to patients/clients to include placing in various organizations and social institutions through community resources.
• Licensed Clinical Social Worker (LCSW) preferred.
• An accredited agency is recognized by the U.S Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA).

Necessary Special Requirements

• A valid driver license and an acceptable driving record. (PBA 09/10/01)
• May require the employee be bondable and qualify as a public Notary.
• An applicant for this position is subject to various background investigations up to and including a criminal, credit, past employment, and reference checks.
• Employees are required to submit to Drug and Alcohol testing in accordance with the City of Dothan policy which includes pre-employment and random tests for the duration of employment in this position. (PBA 08/13/12).
• Must meet the City of Dothan's employment physical standards which include drug/alcohol testing.

Application / Examination

Qualified applicants will be evaluated on training and experience as documented on their application. This evaluation will comprise 100% of their final grade.

Applicants with a disability who feel they need accommodation should contact the Personnel Department on or before the closing date.

An Equal Opportunity, Affirmative Action Employer

The City of Dothan provides a diverse package of benefit programs:

• Vacation: 12 Vacation Days per calendar year
• Holidays: 12 Paid Holidays per calendar year
• Medical and Dental Insurance: Offered through Blue Cross/Blue Shield of Alabama. Rates vary based on coverage selected
• Retirement Plan: Administered through the Retirement Systems of Alabama
• Life Insurance: Administered through Unum Life. No cost for eligible employees
• Military Leave: up to 21 working days per calendar year with Military Orders
• Direct Deposit: Employees may elect to have their payroll check deposited directly into their bank account
• Employee Health Clinic: Industrial Nurse on duty for work related injuries and minor illnesses

Other benefits include: Cafeteria plan, Credit Union, Deferred Compensation plans, Employee Assistance Program, Physical Fitness Program, Jury Duty Leave and more.....

Note: All benefits are subject to eligibility requirements. Individuals are responsible for any related fees or charges that may apply.

Supplemental Questions : This information will be used to determine your placement on the employment register and if you meet the basic qualifications as listed on the job posting. Therefore, please give detailed descriptions of your job duties. You must thoroughly complete the Education and Work Experience sections of the application and the Supplemental Questions. Answer all questions as accurately and with as much detail as possible. Some questions request an explanation to support a "yes" answer. Your explanation should contain experience, education, etc., to show that you do possess whatever skill, knowledge or experience being addressed in the question. Employment and volunteer experiences used to answer any of the questions below must be listed on your application. If you use military experience to meet the experience requirements, do not give dates of your entire tour of duty, rather, you should indicate on your employment application, the month and year you began performing these duties and the month and year you stopped.

• I have read and understand the above statement and will submit any required verification or supporting documents by the closing date of this advertisement.

Which best describes your highest completed level of education? Your education MUST be listed in the education section of your application in order to receive credit.

• None
• High School Diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

Check the appropriate field of study for your degree.

• Behavioral Science
• Criminal Justice
• Psychology
• Social Work
• Other - Closely Related
• Other - Non Related
• No degree

If you checked "Other" in question #3 above, please list your degree/major/field of study, etc. If not applicable, list "N/A"

Which best describes your recent (within the past 5 years) work experience providing social services to patients/clients to include placing in various organizations and social institutions through community resources ?

• No experience
• 0 - 0.9 year
• 1 - 1.9 years
• 2 - 4.9 years
• 5 - 9.9 years
• 10 - 14.9 years
• More than 15 years

List employer/s where you gained the experience in question #5 . Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type "N/A" in the space below.

DO NOT INDICATE "SEE RESUME."

List examples of duties performed to support your answer in question #5 . Employer(s) must be listed in the work history section of your application to receive credit. If none, type "N/A" in the space below.

DO NOT INDICATE "SEE RESUME."

Which best describes your recent (within the past 5 years) work experience with legal and court related duties to include assisting defendants and inmates involved with the court system, including victims and defendants, attorneys, and the judiciary ?

• No experience
• 0 - 0.9 year
• 1 - 1.9 years
• 2 - 4.9 years
• 5 - 9.9 years
• 10 - 14.9 years
• More than 15 years

List employer/s where you gained the experience in question #7 . Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type "N/A" in the space below.

DO NOT INDICATE "SEE RESUME."

List examples of duties performed to support your answer in question #7 . Employer(s) must be listed in the work history section of your application to receive credit. If none, type "N/A" in the space below.

DO NOT INDICATE "SEE RESUME."

Do you possess a current and valid Clinical Social Worker License (LCSW)? In order to receive credit, you must submit a current copy of your certification by the closing date of this advertisement. You may fax it to View phone number on workus.org, submit by mail or in person to the City of Dothan, Personnel Department, 126 N St. Andrews Street, Room 116, Dothan, AL 36303, or by email to ***email_hidden***.

• Yes
• No

The position must be able to work awkward shifts and be on call. Are you willing and able to work awkward shifts and be on call?

• Yes
• No

Do you have a valid operator driver's license and an acceptable driving record?

Click here to view the City of Dothan's Motor Vehicle Policy.

• Yes
• No

This position requires you be bonded and serve as a public notary. Can you meet this requirement?

• Yes
• No

Note : Before submitting your application, be sure to review your application for completeness and accuracy. Your examination score will be based on the information you have provided on your application and this supplemental questionnaire. Failure to provide sufficient detailed information may result in your application being rejected or receiving a lower score. Therefore, it is important that you provide complete employment information to include the name of your employer, your official job title, dates of employment (from-to, month/year), hours worked per week, and a detailed description of your duties for each job listed on your application. Resumes are not accepted in lieu of the application or supplemental questionnaire .

• I understand that failure to provide sufficient detailed information may result in my application being rejected or receiving a lower examination score.

I understand that once my application has been submitted for this specific position that I WILL NOT be able to make any changes to it. Any changes to my master application will only be reflected in any future positions for which I may apply. Should I desire to have updated information included for this specific position I should contact the Personnel/Human Resources office at View phone number on workus.org for assistance.

• Yes, I Understand

Personnel Use Only

• Required Question