Enterprise Architect

Enterprise Architect – E-commerce & Marketing Platforms (Web & Digital Experience)

We are seeking a highly accomplished Enterprise Architect with 20+ years of deep, hands-on technical experience across enterprise websites, e-commerce platforms, and digital marketing ecosystems. This role will define and drive the end-to-end architectural vision for rebuilding and modernizing large-scale consumer and enterprise digital properties (e.g., edx.org, GetSmarter.com, and related platforms).

This is a senior technical leadership role—not theoretical architecture. You will operate at the intersection of strategy and execution, partnering closely with Engineering, Product, Marketing, Data, Security, and Business leaders to design scalable, secure, and future-ready digital ecosystems that support global growth, subscriptions, payments, personalization, and experimentation.

Architecture & Technical Vision

• Own and define the enterprise architecture vision and roadmap for large-scale websites, e-commerce, and marketing platforms.
• Lead the re-architecture or modernization of complex digital ecosystems, including:
• High-traffic consumer websites
• Subscription and transactional commerce
• Global payment processing
• Marketing technology and personalization platforms
• Design modular, composable architectures that balance speed, scalability, cost, and long-term maintainability.
• Evaluate and recommend build vs. buy vs. partner decisions across the digital stack.

Web, E-commerce & Payments Expertise

• Architect solutions across:
• CMS and Digital Experience Platforms (DXP)
• Headless / composable architectures
• E-commerce platforms (B2C & B2B)
• Subscription management and billing
• Global payments, tax, fraud, and compliance
• Ensure architectures support high availability, performance, SEO, accessibility, security, and privacy at enterprise scale.
• Partner with Security and Compliance teams to ensure PCI, GDPR, SOC2, and related standards are met.

Marketing & Growth Enablement

• Architect integrations across MarTech ecosystems, including:
• Analytics and experimentation
• Personalization and segmentation
• CRM and CDP platforms
• Campaign orchestration and attribution
• Enable data-driven growth, rapid experimentation, and personalization at scale.

Leadership & Collaboration

• Act as a trusted technical advisor to senior leaders and executives.
• Collaborate deeply with:
• Engineering and Platform teams
• Product and UX
• Marketing and Growth
• Data, Analytics, and AI teams
• Mentor and influence senior engineers, architects, and tech leads.
• Drive alignment across teams while maintaining architectural rigor and technical excellence.

Agile & Delivery Alignment

• Partner with Product and Delivery leaders to ensure architecture supports Agile and iterative delivery.
• Translate long-term architectural vision into incremental, executable milestones.
• Participate in PI planning, backlog refinement, and technical design reviews.

Required Experience & Qualifications

• 20+ years of progressive technical experience in enterprise-scale web, e-commerce, and digital platforms.
• Proven experience architecting and modernizing large, complex websites with millions of users.
• Deep hands-on expertise in:
• Web architecture (monolith → microservices / headless)
• E-commerce platforms, payments, and subscriptions
• API-driven and event-based architectures
• Cloud-native platforms (AWS, GCP, or Azure)
• Strong understanding of:
• Performance, scalability, and reliability engineering
• Security, identity, and data privacy
• SEO, accessibility, and global content delivery
• Demonstrated ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Strong experience working in Agile / SAFe / product-centric environments.

Leadership & Behavioral Attributes

• Highly technical, yet pragmatic—can go deep when needed and zoom out when required.
• Exceptional communication and storytelling skills—able to articulate vision, trade-offs, and decisions.
• A collaborative leader and team player who influences without authority.
• Comfortable operating in ambiguity and transformation environments.
• Passionate about building scalable, elegant systems that drive real business outcomes.

Nice to Have

• Experience in education, media, or subscription-based businesses.
• Exposure to AI-driven personalization or experimentation platforms.
• Prior experience rebuilding or modernizing legacy digital platforms at scale.
• Experience operating in global, distributed engineering organizations.