Helpdesk Intern - Fall

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Helpdesk Intern - Fall Intern Charlotte, NC, US 2 days ago Requisition ID: 1645 Salary Range: $19.00 To $21.00 Annually Kickstart Your Career with an Internship at CPL Are you a student eager to turn classroom learning into real-world impact? At CPL, a nationally recognized Architecture & Engineering firm, we believe in empowering the next generation of designers, engineers, and innovators. Our internship program is your opportunity to gain hands‑on experience, collaborate with seasoned professionals, and contribute to projects that shape communities. This position is meant to cover the fall period, be on‑site, and work 20-40 hours per week. What you’ll Do Respond to requests for IT help from end users Provide IT assistance as able or escalate requests to other members of the IT team Configure, install and upgrade PCs, operating system software and application software as required Provide hands‑on support for all IT equipment in nearby offices, and elsewhere as required Perform other duties as assigned by the IT Helpdesk Manager and IT Director What you bring Actively pursuing a BS (or MS) in Information Technology or a related field Succinct communication skills, both written and verbal Technical experience in Microsoft Windows Server/Workstation environments A Team player Knowledge of Windows OS application installation as well as Office 365 and other business applications Why CPL Real Projects, Real Impact– Work on meaningful assignments that go beyond “busy work.” Mentorship & Learning– Learn from industry experts who are invested in your growth. Collaborative Culture– Join a team that values creativity, curiosity, and fresh perspectives. Career Pathways – Explore your future in architecture, engineering, planning, design, or project management. What We Offer: Benefits for Regular Full-Time & Part-Time Employees Working 30+ Hours/Week - not applicable to interns Healthcare for you and your family: Medical, Dental & Vision insurance Single HDHP Medical plan with 100% paid premium Health Savings Account (HSA) with employer match Medical and Dependent Care Flexible Spending Accounts FREE Life Insurance and AD&D Insurance Voluntary Life Insurance for you and your family FREE Short-Term and Long-Term Disability Insurance PTO + Sick Time + 8 Holidays per year Retirement Savings Plan with contribution from CPL to grow your retirement funds Internal Mobility & Career Advancement Licensure Assistance Additional benefits available to FT Employees Working 40+ Hours/Week Tuition Assistance: You may be eligible for continuing education assistance Student Loan Assistance Program: CPL will contribute up to $100/month for 5 years ($6,000 total) toward student loan debt What Does It Look Like Working Here? We believe that building a strong community is about establishing a prevailing sense of fellowship among our team members, friends, and neighbors. Collaboration – working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams. Family –celebrating others’ successes, genuinely caring about the happiness and well‐being of our team members and recognizing their own families as extensions of the CPL family. Fun – not taking oneself too seriously, fully understanding that fun at work is conducive to productivity. Inspiration – contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeatattitude. Integrity – doing what is ethically right and providing reliable follow‐through oncommitments. Ingenuity – seeking new opportunities and consistently identifying unexpected and practical ways to solveproblems. The rate for this position generally ranges between $39,520- 43,680 annually OR $19.00-$21.00 Hourly. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions. CPL is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. #J-18808-Ljbffr CPL