Manager Care Management - Social Work

Manager Care Management – Social WorkLocation: Everett, WA Employment Type: Full-TimeCandidate Must-HavesMSW DegreeWashington LICSW LicenseAcute Care Case Management ExperienceHospital Leadership ExperienceCare Management / Social Work Leadership BackgroundUtilization Management & Discharge Planning Experienceis seeking an experienced Manager Care Management – Social Work to oversee daily operations and staff management within the Care Management Department. The Manager is responsible for leadership and coordination of care coordination, case management, discharge planning, utilization management, social work services, and pre-admission case management functions. The role serves as a liaison between patients, families, physicians, healthcare teams, managed care organizations, skilled nursing facilities, and community agencies to ensure high-quality patient-centered care and operational excellence. This leadership position is accountable for implementing best practices, ensuring compliance with clinical standards, improving patient outcomes, and maintaining the financial integrity of the organization.Key ResponsibilitiesOversee daily operations of the Care Management DepartmentManage care coordination, discharge planning, utilization review, and social work servicesSupervise and mentor case managers and social work staffCollaborate with physicians, nurses, patients, families, and community agenciesEnsure compliance with clinical, regulatory, and organizational standardsImplement and monitor best practices for patient care and utilization managementSupport financial stewardship and operational efficiencyCoordinate with managed care organizations and skilled nursing facilitiesLead quality improvement and patient outcome initiativesManage staffing, scheduling, employee engagement, and performance managementSupport interdisciplinary collaboration across hospital departmentsRequired QualificationsEducationMaster's Degree in Social Work (MSW) from an accredited school requiredLicensureWashington Clinical Independent Social Worker License (LICSW) requiredRequired ExperienceMinimum 6 years of Case Management experience in an acute care settingMinimum 2 years Managerial/Director-level experience, preferably in Case Management within a large hospitalLeadership experience managing care coordination and social work teamsExperience with utilization management and discharge planningPreferred ExperienceLarge hospital or regional medical center experienceExperience leading multidisciplinary care management teamsStrong knowledge of acute care case management workflowsExperience with managed care and payer coordinationQuality improvement and operational leadership experienceRequired SkillsCare ManagementSocial Work LeadershipAcute Care Case ManagementUtilization ManagementDischarge PlanningPatient AdvocacyTeam Leadership & Staff DevelopmentHealthcare OperationsInterdisciplinary CollaborationRegulatory ComplianceQuality ImprovementCommunication & Relationship ManagementWork EnvironmentAcute care hospital settingLeadership role within Care Management DepartmentCollaborative multidisciplinary healthcare environmentPatient-focused and mission-driven organization