Laundry Supervisor

Job Description

Job Description

At Embassy Suites by Hilton, we're committed to delivering exceptional hospitality and creating a warm, welcoming environment for our guests. As our Laundry Supervisor, you'll be at the heart of this mission. You'll lead our team in maintaining the highest standards of cleanliness and linen quality, ensuring our guests' comfort and satisfaction. Your role will involve supervising daily laundry operations, scheduling tasks, and ensuring our industrial equipment runs safely and efficiently.

We offer a supportive environment where your professional growth is a priority. With competitive pay, comprehensive benefits, and a culture that values innovation and employee development, you'll find ample opportunity to advance your career. Join us in making a meaningful impact in the hospitality industry. Let's work together to make every guest experience memorable and rewarding.
Responsibilities:

• Lead and inspire the laundry team to achieve daily operational goals with efficiency and enthusiasm.
• Oversee the sorting, washing, drying, and folding of linens to ensure the highest quality standards are met.
• Coordinate and manage the laundry schedule to optimize workflow and meet guest demands promptly.
• Ensure all laundry equipment is maintained and operated safely, addressing any issues proactively.
• Implement and monitor quality control measures to maintain consistency in linen cleanliness and presentation.
• Collaborate with housekeeping and other departments to ensure seamless service delivery and guest satisfaction.
• Train and mentor team members, fostering a culture of continuous learning and professional development within the laundry department.

Qualifications:

• Experience: 1 to 3 years of commercial laundry or housekeeping experience, often requiring 1 year in a supervisory role.
• Physical Skills: Ability to stand for long shifts, push heavy carts, and lift up to 25–50 pounds.
• Soft Skills: Strong organization, team leadership, and communication abilities with a flexible schedule for weekends and holidays.

About Company

Across from the University of Delaware, this all-suite hotel offers spacious 2-room suites, along with many free and modern amenities, including free WIFI, evening reception, and free parking.

The Embassy Suites Newark-Wilmington/South is conveniently located near the I-95 motorway, which provides easy access to popular area sites such as Delaware Park Racetrack and Casino. The Wilmington Riverfront area, along with the Delaware Art Museum and a number of corporate offices, is also nearby.