Receptionist/Administrative Assistant

Receptionist / Administrative Assistant

The Receptionist / Administrative Assistant provides clerical, administrative, reception, and nursing-unit support to ensure efficient daily operations throughout the facility. This position serves as a primary point of contact for residents, families, visitors, staff, and outside representatives by answering and directing telephone calls, providing information, maintaining resident and personnel listings, distributing mail, performing filing and recordkeeping duties, and assisting department leadership with administrative tasks. The Receptionist / Administrative Assistant is expected to maintain strict confidentiality, protect resident rights, communicate professionally and tactfully, and help create a welcoming, respectful, and calm environment. The position requires the ability to work independently and collaboratively with residents, staff, families, visitors, and healthcare professionals while following applicable facility policies, procedures, and regulatory requirements.