Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

As a Customer Service Representative - State Farm Agent Team Member with Sig Holcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits: Simple IRA, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $45,000.00 - $50,000.00 per year.

Our firm's mission is to be a leader in the insurance and financial services industry. We take pride in letting our customer's needs guide us as we offer sound insurance and financial advice. It is our goal to exceed our customer's expectations in every interaction.

We are located in beautiful Conover, NC. Just off I-40 in the center of North Carolina. North Carolina is one of the top 5 growth States in the United States and a great place to live.

If you have the drive, commitment, and passion to take your career to the next level we look forward to you joining our winning team.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.