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Director of Food & Beverage

The Otesaga Resort Hotel

Job Description

Job Description

The Director of Food & Beverage is responsible for coordinating, supervising and directing all Front of House food and beverage operations. The F & B Director will set and maintain high service standards and a profitable F&B department. He/she is expected to be a hands-on leader in all outlets and banquets. The ideal candidate will have a passion for engaging and developing teams, and a proven ability to lead teams in meeting goals and objectives. Luxury resort experience is a plus.

Responsibilities

  • Guide and inspire exceptional team performance and mentor managers, supervisors and team members in the Food & Beverage Division (Banquets & Outlets)
  • Build team capability, knowledge and resources to meet short- and long-term business objectives.
  • Interviews, trains, supervises, counsels, schedules and evaluates staff.
  • Mentor, train and coach team members, oversee new hires and team training.
  • Manage operational coverage, workload and resource distribution within and across teams.
  • Oversee the facilitation of the Guest experience to exceed the expectation of a luxury hotel.
  • Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service to maximize profits through outstanding customer service.
  • Provide sincere communication and demonstrate a genuine desire to serve.
  • Accountability for P&L and Guest Service Scores in the Food & Beverage Division
  • Implements effective controls of food, beverage and labor costs.
  • Oversees monthly Liquor Inventories
  • Work with other Department Heads and keep them informed of F&B issues as they arise.
  • Coordinate and monitor all phases of Loss Prevention in the F&B department.
  • Organize and conduct department meetings on a regular basis.
  • Monitor quality of service and product.
  • Cooperate in menu planning and preparation.
  • Ensure timely purchase of F&B items, within budget allocation.
  • Ensure compliance with all NYS liquor laws, and health and sanitation regulations.
  • Ensure departmental compliance with SOP's.
  • Conduct and/or attend all required meetings, including BEO meetings and manager meetings.

Job Qualifications

· Minimum of 3 years’ experience as a Director of Food & Beverage

· Experience overseeing Banquet operation and multi-Outlets required

· Proven ability to successfully lead and motivate management teams in accomplishing objectives and meeting goals

· Ability to maintain an approachable, supportive leadership style while holding staff accountable

· Luxury hotel experience preferred, but not required

· Open availability to work varying days and hours as the operation requires

· Must be proficient in POS programming and reporting

· Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

· Must be able to multitask and prioritize departmental functions to meet deadlines.

· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

· Perform other duties as requested by management.

Vacancy posted 14 days ago
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