Director of Food & Beverage
The Otesaga Resort Hotel
Job Description
Job Description
The Director of Food & Beverage is responsible for coordinating, supervising and directing all Front of House food and beverage operations. The F & B Director will set and maintain high service standards and a profitable F&B department. He/she is expected to be a hands-on leader in all outlets and banquets. The ideal candidate will have a passion for engaging and developing teams, and a proven ability to lead teams in meeting goals and objectives. Luxury resort experience is a plus.
Responsibilities
- Guide and inspire exceptional team performance and mentor managers, supervisors and team members in the Food & Beverage Division (Banquets & Outlets)
- Build team capability, knowledge and resources to meet short- and long-term business objectives.
- Interviews, trains, supervises, counsels, schedules and evaluates staff.
- Mentor, train and coach team members, oversee new hires and team training.
- Manage operational coverage, workload and resource distribution within and across teams.
- Oversee the facilitation of the Guest experience to exceed the expectation of a luxury hotel.
- Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service to maximize profits through outstanding customer service.
- Provide sincere communication and demonstrate a genuine desire to serve.
- Accountability for P&L and Guest Service Scores in the Food & Beverage Division
- Implements effective controls of food, beverage and labor costs.
- Oversees monthly Liquor Inventories
- Work with other Department Heads and keep them informed of F&B issues as they arise.
- Coordinate and monitor all phases of Loss Prevention in the F&B department.
- Organize and conduct department meetings on a regular basis.
- Monitor quality of service and product.
- Cooperate in menu planning and preparation.
- Ensure timely purchase of F&B items, within budget allocation.
- Ensure compliance with all NYS liquor laws, and health and sanitation regulations.
- Ensure departmental compliance with SOP's.
- Conduct and/or attend all required meetings, including BEO meetings and manager meetings.
Job Qualifications
· Minimum of 3 years’ experience as a Director of Food & Beverage
· Experience overseeing Banquet operation and multi-Outlets required
· Proven ability to successfully lead and motivate management teams in accomplishing objectives and meeting goals
· Ability to maintain an approachable, supportive leadership style while holding staff accountable
· Luxury hotel experience preferred, but not required
· Open availability to work varying days and hours as the operation requires
· Must be proficient in POS programming and reporting
· Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
· Must be able to multitask and prioritize departmental functions to meet deadlines.
· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
· Perform other duties as requested by management.
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