Director Product Management - Risk Management

Role Description

The Director of Product Management, Risk Management owns our stop loss and captive product portfolio. This means defining how risk is structured, priced, and transferred across our book and turning that expertise into products that give self-funded employers a smarter, more sustainable way to manage their exposure.

You'll lead the full lifecycle of our risk products:

• Program design
• Captive strategy
• Underwriting alignment
• Reinsurance structure
• Ongoing performance management

You'll work across product, underwriting, actuarial, finance, and network teams — and you'll represent Centivo's risk capabilities externally with brokers, consultants, and industry partners.

This is not a generalist PM role. We're looking for someone who has built and managed stop loss and captive programs, knows the mechanics of quota share structures, and can move fluently between product strategy and technical underwriting conversations.

If you've spent your career at a stop loss carrier, MGU, or the risk division of a health plan — and you're ready to build something that actually changes how employers think about risk — we'd like to talk.

Qualifications

• Bachelor's degree in mathematics, finance, underwriting, actuarial science, or a related quantitative field; advanced degree preferred
• 5 years of experience in stop loss, captive, or a closely related risk domain
• 5 years in product management or a related role, with a proven track record of taking products from concept through launch and scale
• Direct experience at a stop loss carrier, MGU, or the stop loss division of a health plan
• Demonstrated ability to launch and scale innovative, customer-centric products that create durable competitive advantage
• Strong grasp of user experience principles, market trend analysis, and competitive assessment
• Able to communicate product vision and strategy clearly — to an underwriter, an engineer, and a CEO, without changing what you're actually saying
• Skilled at building consensus across stakeholders with competing priorities, and comfortable making and defending trade-off decisions
• Familiar with product management tools, metrics, and adoption methodologies; working knowledge of agile development processes
• 5 years of hands-on experience with stop loss and captive program design and implementation
• Deep knowledge of captive creation, ongoing management, and redesign; level funding programs; and other financial structures including minimum premium and partial self-funding
• Strong working knowledge of layered and quota share approaches, reinsurance mechanics, stop loss underwriting, cost mitigation strategies, network performance, and benefit design
• Experience with self-funded plans is required; fully insured or provider reinsurance arrangements is a plus

Requirements

• Business Acumen – A keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome.
• Accountability & Execution – Taking ownership of actions, following through on commitments, actively carrying out tasks, monitoring progress, delivering results as promised.
• Executive Presence - The combination of gravitas, charisma and trust/authenticity that shows up as a calm, confident demeanor.
• Strategist Mindset - The ability to see and articulate the bigger picture, thinking proactively and anticipating both opportunities and obstacles.
• Systems Thinking – The ability to see and articulate the patterns, interconnections and interdependencies within a system.
• Process Orientation – The ability to see and articulate the sequential flow of activities.
• Flexibility/Working through Ambiguity – Tendency to be energized by new experiences/perspectives.

Benefits

• This position is remote eligible

Company Description

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies.

Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.