BOH Shift Manager

Botiwalla is inspired by the tea and kabab houses - known as Irani cafes - of Chef Meherwan Irani’s childhood, as well as the grills - sigris - that pop up on the streets of India late at night, serving grilled meats and flatbreads to hungry revelers.

We are so humbled and proud that o ur restaurant group has received seven James Beard nominations , a Zagat award, and a growing number of notable publications , including Bon Appetit, Food & Wine, Southern Living, USA Today, and one of Oprah's Favorite Things.

We strive to provide extraordinary hospitality and change the perception of Indian cuisine in America through each and every guest experience.

We are thrilled to bring Botiwalla by Chai Pani to Tenleytown!

Position Summary: The primary focus for a Back of House Shift Manager is to assist the Kitchen Manager with day-to-day operations including opening and closing duties, sanitation and organization, inventory, food quality, productivity, professionalism and complete mindblasting experience for guests. Must have comfort and experience coaching and cooking; a huge plus if you're bilingual in Spanish.

 
Responsibilities:

• Provide feedback and coaching to the back of house team, ensuring that standards are met and policies enforced
• Create and maintain checklists and cleaning systems for kitchen, storage areas, the walkins and the dishpit
• Collaborate to alleviate staffing and scheduling issues as they arise, including stepping into roles to fill a gap, when needed
• Provide direct leadership - particularly during peak hours of shift
• Ordering in a way that controls costs and waste
• Train new and existing staff on updated processes, procedures, standards, etc, 

Requirements:

• Prior experience in a restaurant environment or customer service related field is required
• Follow all company policies and procedures, e.g., dress code, punctuality, and professional attitude 
• Provide customers with MINDBLASTING hospitality
• Be a reliable and supportive team player
• Preserve and embrace company culture of compassion, integrity, generosity, and respect 

  Benefits:

• Medical, dental, vision, disability, dependent care FSA, and supplemental life insurance (full-time team members)
• Company paid life insurance (full and part-time team members)
• Flexible work schedules
• Paid sick days
• Free shift meals
• Employee discount on merch, Spicewalla products, and all of our other restaurant locations in Asheville, Charlotte & Atlanta
• Cash advance program
• Opportunity to apply to annual staff trip to India after 1 year of employment 

Giving back is at the heart of Chai Pani Restaurant Group's mission. We make a difference when and where we can - from our partnership with an educational non-profit in Mumbai; to feeding the homeless with dignity in our communities; and within our own walls, offering competitive pay, schedules, and benefits that support work-life harmony.