Billing Team Lead

Billing Team LeadAt Paradigm, we're revolutionizing home care through innovative technology. As the fastest-growing tech company in this sector, we empower home care agencies with cutting-edge solutions in billing automation, growth education, authorization management, and beyond. We believe that by streamlining agency operations with third-party payers like the Department of Veterans Affairs and Medicaid, we ultimately enhance the quality of care for seniors, veterans, and underserved communities.We foster a dynamic and collaborative work environment where new ideas are welcome, and creativity thrives. Joining our team means becoming part of a supportive community that values continuous learning and excellence. We're on a mission to revolutionize home care and are looking for passionate individuals to help us make a lasting, positive impact.Position SnapshotAs a Billing Team Lead, you will support the Billing team in their daily tasks and projects, with a focus on resolving escalated billing issues. You will conduct quality assurance (QA) reviews to ensure billing accuracy and oversee the billing process for top accounts, ensuring operations run smoothly and efficiently. The ideal candidate is a self-starter who thrives in a collaborative, fast-paced environment and is committed to the team's success. They are adaptable, open to change, and eager to take on new challenges. This position reports to the Billing Manager.Core ResponsibilitiesSupport the Billing team through providing training, guidance, and mentorshipConduct QA reviews to ensure billing accuracy and compliance with third-party payer requirementsManage billing for top accounts, ensuring timely and accurate claim submissionsOversee day-to-day billing operations, ensuring team members complete tasks efficientlyAssist with billing discrepancies, claim denials, and corrections to maintain high clean-claims ratesMonitor team performance, provide feedback, and suggest workflow improvementsCoordinate with internal teams to standardize billing practices and resolve issuesEscalate complex billing issues to the Billing Manager when neededSupport billing audits and internal quality control measuresOther duties as assignedExperience and SkillsMinimum 1 year of experience leading a team, mentoring staff, or taking initiative in a senior billing roleMinimum 2 years of experience with medical billing, claim submission, and working with third-party payersAbility to analyze billing data, identify trends, and implement process improvementsExcellent problem-solving, communication, and organizational skillsAbility to work in a fast-paced, dynamic environment and manage multiple prioritiesEducation and QualificationsBachelor's degree in Healthcare Administration, Business, or other related field preferred, or equivalent professional experienceWhat We OfferMedical, dental, and vision benefits401k retirement planAflac benefitsPaid time offProfessional development supportCompensation: $60,000-$70,000 depending on experience