Data Management Specialist
Nixon Medical
Job Type
Full-time
- You will serve as a gateway for new accounts being set up on EDI invoicing and ensures new customers are appropriately setup in ABS to correctly receive their invoicing;
- You will build, document and maintain Customer Invoice Matrix
- You will work with Sales Operations to integrate, maintain and enhance the relationship between Sales and Finance;
- You will perform billing for key customers on weekly or monthly basis.
- You will ensure Data Processing procedures are followed with quarterly re-routes/transfers.
- You will drive value and manage projects focused on streamlining the back-office functions
- You will continually suggest and implement process improvements
- You will be the back-up for customer care associates and first point of contact for Customer Care escalation calls
- Associates Degree or required equivalent related work experience
- 4 years of customer service experience required
- Proven working knowledge of MS Office is required. Knowledge of in-house computer programs preferred
- Exceptional communication skills, both written and verbal
- Strong analytical and problem-solving skills required to solve complex customer service issues;
- Good working knowledge and skill in operating computers, data entry and office equipment, etc. required;
- Demonstrated leadership skills with the ability to work independently under limited supervision.
- Strong organizational skills with the ability to prioritize multiple tasks.
- We are a 50 years old company with a track record of NO lay- offs. We guarantee stable employment.
- We are not only family owned, we are family- oriented company so we understand the work/life balance.
- Our core purpose is 'To grow and create opportunities that enrich each other's lives' and we stand by it. Over 50% of our associates have been promoted in their roles since they started.
- We grew from 1 plant/facility to running 4 plants today and are still growing.
- We encourage our associates to make improvements to our processes which empowers them daily.
- We provide trainings for all our associates to learn and grow.
- We offer competitive salary and world class benefits to meet your financial needs.
- Medical, Dental and Vision Plans
- Paid Life Insurance
- Paid Time Off
- Paid holidays
- 401K with company match
- Employee Assisted Program
- Career advancement opportunities
Nixon Medical is an EEO/Affirmative Action Employer.
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Vacancy posted 2 days ago
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