Communications Center Ambulance Dispatcher

Ambulance Communications Center – Dispatcher

The Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills.

ESSENTIAL FUNCTIONS:

• Appropriate deployment of emergency and non-emergency resources.

• Interact with field personnel professionally over the phone and radio.

• Receive requests for ambulance transportation.

• HIPAA Compliance.

• Ability to make decisions consistent with policy and guidelines.

• Ability to think logically and quickly during an emergency.

MEDEX OFFERS:

• Competitive wages and benefits including;

• Blue Cross & Blue Shield Medical, Dental, and Vision Insurance

• Pet Insurance

• Disability Insurance through AFLAC

• Paid Time Off

• Tuition Reimbursement Available

• 401K with match

• Uniform Allowance

• Flexible Scheduling

• Educational Opportunities & Sponsored Con-Ed

• Membership to NAEMT

• Supportive & Respectful Environment

QUALIFICATIONS:

• Experience in communications and customer service.

• Good judgment and remain calm in high-stress situations.

• Detail-oriented and able to perform clerical functions.

• Must be able to read, write and comprehend the English language.

• Communicate effectively, via telephone and radio to obtain and provide relevant information.

LOCATIONS:

• This position is located in Skokie, IL

EDUCATION, LICENSURE & CERTIFICATIONS:

• High School graduate or General Equivalency Diploma (GED).

OTHER REQUIREMENTS:

• Licensed EMT, EMD, or experienced EMS Dispatch (preferred).

MedEx is an Equal Opportunity / Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

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