Automotive Glass Technician

Overview:

Max Auto Glass is the auto glass division of Sun Auto Tire Services Inc., and the sister company to Sun Devil Auto, Wilhelm Automotive, Greulich's Automotive, Borst Automotive, and TGK Automotive.

The Auto Glass Technician is responsible for repairing and replacing windshields and other vehicle glass safely, efficiently, and to the highest quality standards. This role involves working directly with customers, ensuring each job meets safety specifications, and representing the company with professionalism and integrity.

Compensation: Hourly (depending on experience) + commission

Key Responsibilities

• Perform windshield, door glass, back glass, and quarter glass replacements or repairs on a variety of vehicles (cars, trucks, and commercial fleets).
• Conduct pre- and post-service vehicle inspections to ensure proper installation and safety compliance.
• Calibrate Advanced Driver Assistance Systems (ADAS) when applicable, following manufacturer and company protocols.
• Safely remove and install glass using proper tools, materials, and urethane application techniques.
• Ensure adherence to all AGRSS (Auto Glass Replacement Safety Standards) and company safety policies.
• Provide exceptional customer service, explaining repair procedures and aftercare instructions.
• Accurately complete work orders, documentation, and billing information.
• Maintain a clean and organized work environment, vehicle, and inventory of tools and supplies.
• Communicate effectively with office staff and management regarding scheduling, parts, and customer updates.
• Participate in ongoing training to maintain knowledge of new technologies, materials, and repair methods.

Qualifications

• 13 years of experience in auto glass installation and repair preferred (will train the right candidate).
• Valid drivers license
• Strong mechanical aptitude and attention to detail.
• Ability to lift up to 50 pounds and work in various weather conditions.
• Proficiency with hand and power tools; familiarity with recalibration equipment (Autel, Opti-Aim, etc.) is a plus.
• Excellent communication and customer service skills.

Key Competencies

• Safety-focused and quality-driven.
• Reliable, self-motivated, and able to work independently or as part of a team.
• Professional demeanor and strong problem-solving ability.
• Committed to meeting deadlines and exceeding customer expectations.

Compensation & Benefits

• Company vehicle & uniforms provided for mobile roles
• Monthly performance-based incentives.
• Competitive Bi-Weekly Pay
• Tuition Reimbursement, up to $3,000 annually
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!!!

Working Conditions and Physical Demands:

The Auto Glass Technician will be exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials and other hazardous and non-hazardous materials. The temperature in the work environment varies and could include extreme heat and/or extreme cold depending on the ambient temperatures outside.

The Auto Glass Technician must be able to meet the following physical requirements:

• Stand up to eight hours per day and able to walk to gain access to various areas of the materials/ vehicles.
• Bend, stoop, kneel and crouch regularly throughout the day; must have full range of motion with arms and hands and be able to feel, handle or finger objects frequently
• Lift and/or move up to 10 pounds regularly, lift and/or move up to 50 pounds frequently.
• Hear and speak
• Vision sufficient to detect color, depth, and re-focus

Reasonable accommodations may be made to individuals with disabilities to perform the essential functions of the role.

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.