Application Processing Representative

Behavior Analyst Certification Board (BACB) Job Posting

The Behavior Analyst Certification Board, Inc. (BACB) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional credentialing services for practitioners of behavior analysis services. We are located in Littleton, CO with beautiful views of the adjacent Rocky mountains. Take a moment to peruse our employment page to learn about what we do and watch a brief video that describes our Welcoming Workplace!

At the BACB we strive to provide an inclusive and rewarding culture. We provide a work environment that focuses on positive reinforcement with a continual feedback loop to help staff achieve success. A healthy work-life balance is critical and the BACB provides exceptional benefits that promote self-care and wellness. All full-time staff enjoy:

• Medical, vision, and dental insurance premiums paid 100% by the BACB for the employee and all eligible dependents. Employees don't pay any benefit premiums!
• Long term disability benefits for the employee paid 100% by the BACB.
• The BACB provides every full-time employee a $50,000 life insurance and AD&D policies at no cost to the employee.
• Annual $500 FSA contribution by the BACB.
• Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff.
• 18 days of Paid Time Off in the first year of employment plus 12 paid holidays.
• Tuition reimbursement available.
• Student loan paydown plan available.
• Reimbursement for relevant professional development events.
• Free solar-powered electric car charging on-site.
• Onsite fitness facility at no cost.
• Work from home Wednesdays.

Compensation: The BACB uses compensation data for the metro Denver labor market to ensure our positions provide a competitive wage based on the education and experience requirements.

• The base hourly pay for this position is: $23.50

Position Summary: The Application Processing Representative is primarily responsible for processing applications relating to obtaining or maintaining certification in an accurate and timely manner.

Requirements

• Processes applications and documents submitted in a timely manner with a high degree of accuracy.
• Maintains accurate documentation of applicant interactions and document processing.
• Provides timely support via email with application issues.
• Provides accurate, valid, and complete information to applicants in a professional and pleasant manner.
• Assists in completing general office tasks and assigned projects.
• Cooperate and communicate with other staff members to ensure the expectations are being met.
• Other duties as assigned.

Competencies

• Strategic and critical thinking skills
• Strong interpersonal skills
• Problem-solving skills
• Detail-oriented
• Results-driven with strong time management skills
• Collaboration
• Excellent verbal and written skills

Experience and Education: High School Diploma or equivalent. Minimum typing speed of 40 wpm with 95% accuracy. Proficient in learning, navigating, troubleshooting, and utilizing software platforms and technology including but not limited to: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and CRM systems.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and video conferencing.

Physical Demands: While performing the duties of this job, the employee is regularly required to listen and speak. This is largely a sedentary role; however, the ability to lift and carry a laptop, lift files, open filing cabinets, frequently type, bend and reach as necessary is essential to the position.

Position Type and Expected Hours of Work: This is a regular full-time IN OFFICE position. Days and hours of work are Monday through Friday, typically 8:00 a.m. to 5 p.m. Occasional evening, holidays, and weekend work may be required based on operations.

Campus Wellness: The BACB is a tobacco and vape free campus. Consumption of tobacco products or vaping of any kind is prohibited.

Travel: Minimal travel is expected for this position.

Other Duties: Please note this job advertisement contains the essential functions of the job and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.

BACB provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Applications will be accepted until the position is filled.

Behavior Analyst Certification Board