EMS TRAINING OFFICER

Emergency Medical Services Assistant Division Chief/Training Officer

Under limited supervision, perform complex administrative and supervisory work coordinating and conducting training. The position assures all personnel working in the EMS department are trained and meet all the requirements as forth by the North Carolina Office of EMS to function as an EMS provider. This position requires the employee to have an understanding of all regulations of OSHA blood borne pathogen and respiratory protection regulations. As well as perform all of the advanced level skills and duties of an EMT-Paramedic. The position requires the employee to maintain employee training records, compile, schedule and analyze quality management data and audits, provide remediation to EMS employees when necessary, and provide educational instruction to employees and the public. Work is performed under the general direction of the EMS Division Chief. The position requires frequent contact with the public requiring the employee to have strong interpersonal and communication skills.

An employee in this classification performs complex administrative and supervisory work in the coordination of EMS training and clinical affairs for the Bladen County EMS Division. Work requires management and medical judgment, decision making, and initiative in performance while on duty. Broad public contact requires negotiating skills, tact, and diplomacy. Work involves continuous evaluation and supervision of the Bladen County EMS Department's employee's pre-hospital job performance of applicable department personnel through analysis of electronic patient records, skill testing, and observation of work. The employee directly supervises and disciplines the patient care operations of all 4-shift supervisors in the Bladen County EMS department and the general employees of the department. The employee also supervises and oversees the patient care reporting of volunteer EMT's. Work is performed independently under general supervision and is evaluated through conferences, results of work, reports and public feedback.

Illustrative Examples of Work:

• Develops class objectives for the Bladen County EMS Division Continuing Education Program based on personnel directives from the Peer Review Committee, North Carolina Office of EMS directives, and the EMS Division Chief and coordinates the program through the local community college.
• Assists the Emergency Medical Services Division Chief in reviewing, developing, and implementing EMS Protocols for all EMS levels within the Bladen County EMS System.
• Responds to incident related calls for service as a supervisor/education as necessary.
• Manages Field Training and Evaluation Program (FTEP) to include supervision of Field Training Officers (FTO) both directly and indirectly, developing policies, procedures, and standard, evaluating employee performance, conducting coaching and feedback sessions, and establishing individual performance metrics.
• Supervises, plans, coordinates and directs department training to all four shift supervisors and general employees in accordance with State regulations and emergency procedures.
• Provides both verbal and written disciplinary action to supervisors and general employees concerning patient care and patient care documentation issues.
• Maintains departmental training records and performs administrative work required for re-credentialing of applicable staff, maintains continuing education records and mandatory class requirement compliances for paid EMS Division employees and volunteer EMS personnel.
• Participates in the recruitment of employees and oversees the orientation of new employees including teaching protocols, procedures, departmental standard operating procedures, and demonstration of the proper use of applicable equipment.
• Attends required state and regional meeting, conferences, training courses and seminars to maintain current and knowledgeable of industry trends and technology.
• Operates a variety of office equipment to include a computer, printer, two-way radio, telephone, calculator, copier, audio-visual equipment, etc. Utilizes various EMS equipment and medical tools and trains subordinate personnel in the use of the same.
• Ensures that EMS personnel adhere to the medical protocols, standard operating procedures and other county standards.
• Participates in the disaster preparedness and response for the department including work in incident command posts and the Emergency Operations Center
• Researches emerging trends in various emergency service topics and incorporates changes into protocols, procedures, and clinician practices.
• Maintains and ensures patient, personnel and the department confidentiality functioning as our HIPAA compliance representative.
• Assigns duties as necessary and/or appropriate to meet the training and patient care goals of the EMS department.
• Maintains accountability of all narcotics and narcotic usage records for the EMS division.
• Serves as Chief of the EMS Division in the absence of the Emergency Medical Services Division Chief.
• In the event of a declared state of emergency, employees in this classification may be called to work during days or hours other than those for which they are regularly scheduled.

Thorough knowledge of the methods, procedures and policies of the department as they pertain to the performance of duties of the Emergency Medical Services Assistant Division Chief/Training Officer. Thorough knowledge of the equipment and supplies used in various emergency setting including the emergency care of patients and accident victims. Thorough knowledge of the laws, regulations, and policies governing various emergency services including emergency medical care and operations. Considerable knowledge and understanding of instructional and training principles, methods, and techniques for successful instruction. Considerable knowledge and understanding of departmental and county personnel policies and techniques. Knowledge of the geographical area of the county, subdivisions and other key locations. Ability to plan, coordinate, and evaluate the work of others. Ability to exercise sound judgment in emergency situations. Ability to effectively communicate both orally and in writing. Ability to demonstrate initiative and independent judgment. Ability to serve as the infectious disease and exposure officer for the department. Knowledge of all regulations dealing with Blood Borne pathogens and respiratory protection.

Associate's degree in Emergency Medical Services or a related field, or the ability to obtain within one year of employment; Bachelor's degree preferred. Must have a minimum of five (5) or more years' experience at the Paramedic level including three (3) years' supervisory and management experience: or an equivalent combination of education and experience. Certification from the State of North Carolina as an Emergency Medical Technician Paramedic level. Current certifications in CPR, ACLS, and PALS. International Trauma Life Support (ITLS) or Prehospital Trauma Life Support (PHTLS) certification. Certified PHTLS or ITLS instructor within 12 months of hire. NC EMS Level I Paramedic Instructor certification or ability to obtain within one year of employment; Level II Instructor preferred and required within five (5) years. Employees must demonstrate documented progress toward NC EMS Level II Instructor certification. NIMS certifications 100, 200, 300, 400, 700, and 800. FEMA Basic Emergency Operation Center Functions: IS-02200. ICS/EOC Interface Training: G191. Possession of a valid North Carolina driver's license. Physical ability to perform the duties of a paramedic on a two-person ambulance or single-provider quick response vehicle.