Assistant Golf Professional

Job Summary The position of Assistant Golf Professional is responsible for helping oversee the daily operations of the golf course and providing customer service to members and their guests. As an assistant golf professional, your job duties include doing club fittings and repairs, serving as course attendant, and checking golfers in and out according to their tee times. Primary Responsibilities & Essential Functions Assists the Head Golf Professional with planning, promoting, and directing all golf activities professionally and enthusiastically. Responsible for the overall direction, coordination, and evaluation of golf operations; manage the day-to-day personnel function; carries out supervisory responsibilities in accordance with the Club’s policies and applicable laws. Administers and enforces all rules and regulations, policies, and procedures as required by the company related to applicable staff positions. Incorporates safe work practices and trains staff in the proper and safe use of equipment. Reports unsafe conditions to management. Makes recommendations for the hiring and manages the training/supervision of all outside golf operations personnel. Directly responsible for recommending the hiring, training, guiding, and enhancing of the Assistant Golf Professionals Outside Golf Operations Staff. Manages, trains and motivates staff to provide consistently outstanding membership service levels. Performs yearly evaluations for all staff that he/she manages. Administers, interprets, and enforces all club rules and policies that govern the use of the course, golf cars, and other golf‑related facilities. Creates schedules for Golf Shop and Outside Operations staff to assure that members and guests are fully serviced and that labor costs are maintained. Orders supplies associated with golf operations within budget. Assists Director of Golf with tracking of expenses and revenues. Ensures that the golf car fleet is maintained according to standards and properly operated by staff. Plays golf with members of all skill levels. Is open and interested in members’ suggestions, resolves issues as they arise, including presentation of more difficult issues and possible solutions to the General Manager. Communicates with members regarding all upcoming golf events, course closures, and any other important information. Ensures that the practice facilities and their surroundings are always up to standards and ready for member/guest usage as needed. Coordinates and develops teaching programs for students of all skill levels. Assists with organizing and conducting club tournaments, outside outings, and related events. Works closely with the Golf Course Superintendent to communicate tournaments and events, course conditions, and maintenance scheduling. Provides Golf Reception desk coverage including Point of Sale duties as needed. Assists with month‑end inventory as needed. Operates and maintains a reputable golf shop and practice facility that features a range of quality merchandise and services reflective of members’ needs; oversees the ordering of and may order merchandise for golf shop and provides the best selection possible within the constraints of inventory and quality limits in adherence with Club standards. All other duties as assigned. Qualifications Education and Experience Bachelor’s Degree or higher in Professional Golf Management is heavily preferred. Ability to read, write, speak, and communicate in basic English is required to communicate with guests and members. Must have proven abilities and knowledge of golf operations. Previous customer experience preferred. Minimum of 2 years golf operations experience, preferably at a private club. Knowledge, Skills, Abilities Detail oriented and thorough. Ability to perform consistent work to the highest of standards. Ability to interact with guests in a pleasant friendly way. Ability to remain discreet and respect the privacy of guests. Ability to lead a team effectively and efficiently. Clear understanding of golf, private club and/or hospitality operations. Thrives in a team environment focused on excellence. Ability to maintain a well‑organized operation. Ability to work under pressure and meet deadline requirements. Excellent communication (written and oral) and people skills are a must. Financial aptitude and experience to assist and understand the operating budget. Ability to train, motivate and supervise. Extensive knowledge and clear understanding of golf, private club and/or hospitality operations. Ability to deliver a high‑quality standard of service, consistently with emphasis on continued improvement. Physical Demands Ability to spend entire shift on feet and walking (sometimes running). Ability to lift 50 lbs. Ability to bend, stoop, reach, and kneel while handling equipment. Ability to perform repetitive motions such as cleaning or retrieving balls. Occasional keyboarding. Working Conditions Fast‑paced, outdoor work environment, may include indoor as needed. Exposure to the elements to varying weather conditions, including heat, cold, rain, wind, and sun. Potentially noisy environment due to golf carts, equipment, and active driving range. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs. #J-18808-Ljbffr