Field Service Technician
Full-time
NOV
JOB DESCRIPTION Primary Responsibilities
- Demonstrate intermediate knowledge of internal combustion engines, electrical circuits, and mechanical systems used in power generation equipment.
- Determine overall mechanical condition of generators and equipment, diagnose malfunctions, and initiate repair actions.
- Systematically analyze equipment issues through visual/auditory inspection and test equipment.
- Utilize diagnostic computer programs effectively.
- Perform operational inspections and ensure equipment is properly serviced prior to rental.
- Complete repairs such as replacing engine heads, seals, accessory components, and performing engine overhead adjustments.
- Repair, adjust, or replace major assemblies and sub-assemblies including generator ends, radiators, fuel systems, and exhaust systems.
- Use technical manuals, wiring schematics, test equipment, and Cummins-based diagnostic software proficiently.
- Follow all established safety policies and standards.
- Safely operate hand and power tools, forklifts, overhead cranes, welders, and cutting/grinding tools; properly handle hazardous waste.
- Teach and guide Level 1 technicians on generator fundamentals.
- Troubleshoot equipment issues with customers over the phone as needed.
- Conduct preventative maintenance and repairs on power generation equipment.
- Perform accurate mechanical inspections and document findings.
- Maintain a clean and safe work environment.
- Communicate equipment status and repair timelines with operations and customers.
- Support after-hours service calls as required.
- Safely move, lift, and position equipment using forklifts and overhead cranes.
- Complete service documentation, work orders, and reports using computer-based systems.
- A minimum of 2 years of mechanical, field service, industrial maintenance experience is required.
- Must have basic knowledge of engine functionality and manufacturer-specification servicing.
- Basic computer skills for mechanical troubleshooting programs.
- Strong communication skills to provide quality customer service and keep operations updated.
- Ability to work with minimal supervision, including after-hours callouts.
- Ability to operate a forklift and overhead crane.
- Candidate must satisfy all internal driver eligibility requirements, including compliance with company policies, licensing standards, and driving record criteria
Vacancy posted 14 days ago
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