Healthcare Sr Program Manager - Loop (Patient) Initiative (Chicago)

Job Title: Healthcare Sr Program Manager – Loop (Patient) Initiative

Location: Chicago, IL (Remote considered, but frequent travel to Chicago required – minimum 3 - 4 times per month. Local candidates preferred)

About the Role:

We are seeking a highly skilled and experienced Senior Program Manager to lead the complex Loop (Patient) initiative.

This is a mission-critical program requiring a leader who can navigate multifaceted challenges, drive cross-functional collaboration, and ensure timely, high-quality delivery.

The right candidate will possess a proven track record of managing large-scale, multi-stakeholder healthcare or technology programs.

Key Responsibilities:

- Lead Program Delivery: Own and drive the full lifecycle delivery of the Loop (Patient) initiative, ensuring alignment with business objectives, timelines, and budgets.

- Stakeholder Management: Serve as the primary point of contact for all program stakeholders, including clinical, technical, and business teams. Build and maintain strong relationships.

- Complexity Navigation: Assess and resolve complex program risks, issues, and dependencies while maintaining momentum and focus on deliverables.

- Cross-Functional Leadership: Coordinate multiple workstreams and facilitate communication between onshore, offshore, and third-party teams.

- Reporting & Communication: Provide regular status updates and executive briefings, with clear articulation of progress, risks, and mitigation plans.

- Change Management: Champion change initiatives and ensure adoption of new processes and technologies across the organization.

- Travel: Must be able to travel to the Chicago office and/or partner locations more than five times per month as required by program needs.

Required Qualifications:

- Bachelor’s degree in a relevant discipline; advanced degree preferred.

- 8+ years of program/project management experience, with at least 5 years managing complex, cross-functional initiatives in healthcare, technology, or related industries.

- Demonstrated success steering large programs through ambiguity and complexity.

- Exceptional organizational, communication, and stakeholder management skills.

- Experience with Agile and/or Waterfall methodologies.

- Strong analytical and problem-solving abilities.

- Must be based in Chicago area or able to travel to Chicago frequently (minimum 5 times/month).

Preferred Qualifications:

- Experience with patient-facing healthcare technology programs.

- Prior experience with digital transformation or product implementation in a healthcare setting.